Special offer for customers with Office 2016 and Office 2013 standalone applications

Office 2016 and standalone Office 2013 applications (purchased separately via a retailer and not part of a suite of applications) cannot be installed on the same device. To resolve this issue, you'll need to upgrade your standalone applications to the Office 2016 version of the products. Please contact Accounts & billing at the Microsoft Answer Desk to obtain a free upgrade for your qualifying standalone applications.

This offer is subject to the following terms and conditions:

  • Offer expires October 31, 2016.

  • Qualifying standalone Office 2013 products are as follows:

    • Project Standard 2013

    • Project Professional 2013

    • Visio Standard 2013

    • Visio Professional 2013

    • Word 2013

    • Excel 2013

    • PowerPoint 2013

    • Outlook 2013

    • Publisher 2013

    • Access 2013

  • You must have a Microsoft account associated with at least one of the qualifying standalone Office 2013 products above, plus one of the qualifying Office 2016 products below:

    • Office 365 Home

    • Office 365 Personal

    • Office 365 University

    • Office Home and Student 2016

    • Office Home and Business 2016

    • Office Professional 2016

    • Office 365 Business

    • Office 365 Business Premium

    • Office 365 Small Business Premium

    • Office 365 ProPlus

  • Office 365 trial subscribers are not eligible for this offer.

  • This offer only applies to standalone Office 2013 products purchased via an authorized Microsoft retailer; standalone Office 2013 products purchased via Microsoft volume licensing agreements are excluded from this offer.

  • This offer is valid in any country or region worldwide, excluding Japan, and excluding Office 365 operated by 21Vianet in China.

  • Check the Office 2016 system requirements before claiming your offer.

  • Microsoft reserves the right to deny any offer request that it deems to be fraudulent.

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