Users blocked report

Important

Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.

The new Skype for Business Reports dashboard shows you the activity overview across the Skype for Business products in your organization. It enables you to drill in to individual product-level reports to give you more granular insight about the activities within each product. For example, you can use the Skype for Business users blocked report to see the users in your organization that have been blocked from making PSTN calls. This report, along with other Skype for Business reports, gives you details on activity, including PSTN usage across your organization.

Check out the Reports overview for more reports that are available.

Note

You can see all of the Skype for Business reports when you sign in as an administrator to the Microsoft 365 admin center.

How to get to the Skype for Business users blocked report

An icon showing the Skype for Business logo. Using the Skype for Business admin center

  • Go to the admin center > Admin centers > Skype for Business admin center > Reports > Users blocked.

Interpret the Skype for Business users blocked report

You can get a view into blocked users by looking at each of the columns displayed.

This is what the report looks like.

Blocked users report.

The table shows you a breakdown of the all of the users that are blocked from making calls. This shows all users who have Phone System or Audio Conferencing assigned to them. You can add/remove columns to the table.


Number 1.

  • User ID is the user's sign-in.
  • Phone number is the number that is assigned to a user.
  • Block action time is the time (UTC) that the user was blocked from making calls.
  • Block action is the type of action that was taken to block the user.
  • Block action reason is the reason the user has been blocked from making calls.

Number 2.
Click to drag a column to To group by a particular column, drag and drop the column header here if you want to create a view that groups all of the data in one or more columns.


Number 3.
You can also export the report data into an Excel .csv file, by clicking or tapping the Export to Excel button.

This exports data of all users and enables you to do simple sorting and filtering for further analysis. If you have fewer than 2000 users, you can sort and filter within the table in the report itself. If you have more than 2000 users, in order to filter and sort, you will need to export the data.


Want to see other Skype for Business reports?

Activity Reports in the admin center