Set up email using the iOS Mail app

Choose your email account:

Outlook.com accounts include @hotmail.com, @msn.com, @live.com, @outlook.co.uk, etc.

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Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

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Choose Outlook.com.

Choose Outlook

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Enter your full email address. Tap Next.

Enter Outlook.com email address

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Enter your email account's password. Tap Sign In.

Enter password and sign in

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You may need to approve certain permissions such as accessing your calendar and contacts. To agree, tap Yes.

Choose the services you want to sync with your iOS device and tap Save.

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Now you're all set to go!

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Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

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Select Exchange.

Choose Exchange

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Enter your Office 365 email address, password, and a description of your account. Tap Next.

Note: Your email address should be your Office 365 business account or school account. Such as @yourdomain.com, @domain.onmicrosoft.com, or @schoolname.edu.

Exchange Sign In

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If you're prompted to enter server settings, enter the following and tap Next.

  • Email: your full email address.

  • Server: outlook.office365.com.

  • Username: your full email address.

  • Password: email account password.

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The Mail app may request certain permissions such as accessing your calendar and contacts. To agree, tap Yes.

Then choose the apps you want your email account to sync with your iOS device and tap Save.

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Now you're all set to go!

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This is for email accounts and domains that are hosted by Exchange. You may need server settings from your email provider or administrator.

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Go to your device's Settings, scroll down to Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

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Select Exchange.

Choose Exchange

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Enter your full email address, password, and a description of your account. Tap Next.

Note: If you aren't sure what your Exchange email address or password is. Contact your organization's administrator.

Exchange Sign In

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If you need to enter additional server settings, ask your admin or contact your email provider for details.

Note: You can also see POP and IMAP settings for Office 365 for Business and go to the section titled "POP and IMAP settings for Exchange-based email" for helpful tips. POP and IMAP will only sync email, not calendar or contacts.

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The Mail app may request certain permissions such as accessing your calendar and contacts. To agree, tap Yes.

Now choose what you want your email account to sync with your iOS device and tap Save.

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Now you're all set to go!

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Having trouble? We can help.

This article was last updated on June 29, 2017 because of your feedback. If you still need help setting up email on your iOS device, tell us about your question in detail using the comment box below so we can address it in the future.

For the best experience, we recommend the Outlook for iOS mobile app. For troubleshooting tips, see Troubleshoot email setup on mobile FAQ.

You can also contact support:

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