Set up an email account in Outlook 2016 for Mac

This article can help you to set up your first account in Outlook 2016 for Mac.

You can set up your work or school email accounts (Office 365 or other Microsoft Exchange accounts), and personal, online email accounts such as Google Gmail, Yahoo! Mail Plus, Comcast, or AOL (IMAP or POP), by using only your email address and password.

Gmail customers: See Prepare your Gmail or Google Apps account for connecting to Outlook and Office 365.

Notes: Before you can set up your first email account in Outlook 2016 for Mac, you'll need to know what type of account you have: Office 365 or Microsoft Exchange or IMAP or POP. Generally, work or school accounts use Exchange or Office 365 accounts, and most web internet service providers offer IMAP or POP accounts.

If you don't know which type of e‑mail server your account uses, check with your email provider, internet service provider, or email administrator.

Set up your first Exchange account

Important: To set up additional email accounts, see Add more email accounts.

  1. On the setup page, click Add Account.

    Add account

  2. Click the account type you want to add:

    Important: If you don't know which type of e‑mail server your account uses, check with your email provider, internet service provider, or email administrator.

    • Click Exchange or Office 365 to add your work or school email account.

    • Click Other Email (such as IMAP or POP) to add your personal, online email account, like Hotmail, Outlook.com, Google, MSN, iCloud, etc.

      Add an account for the first time

  3. Enter your account information, and click Add Account.

    Enter your account information

    Note:  For a work or school account with Office 365 subscriptions, please make sure you use your email address for both the Email address and User name fields.

    All the accounts you add will show in the left pane.

    Accounts you add will show up in the left pane

Tips: To add more email accounts, on the Tools tab, click Accounts.

On the Tools tab, click Accounts

Set up your first IMAP or POP account

Add an Exchange account
  1. At the bottom of the left pane, click Add Add .

  2. Enter your Exchange account information, and check the Configure automatically box, and click Add Account.

    Important: If you don't know your domain name or which type of e‑mail server your account uses, check with your e‑mail provider, Internet service provider (ISP), or email administrator.

Add an IMAP or POP account
  1. At the bottom of the left pane, click Add Add .

    Other Email

Can't add an account automatically?

If you have trouble setting up your account automatically, uncheck the Configure automatically box, and enter the information manually.

  • For online email accounts like iCloud or Google, contact your ISP to get your account information, such as the account type (IMAP or POP) and the address of your mail server.

  • If you have a work or school account that has an Office 365 subscription, make sure you are using the right email address. Or ask your administrator to set up the Autodiscover CNAME record to connect to Outlook.

  • For Microsoft accounts like Hotmail, Outlook.com, and MSN , use the information in the table below:

    Fields

    IMAP

    Incoming server

    imap-mail.outlook.com

    Port for the incoming server

    993

    Outgoing server

    smtp-mail.outlook.com

    Port for the outgoing server

    587

    Uncheck Configure automatically and enter the account information.

Tip: To delete an account, in the left pane of the Accounts box, click an account, and then click Delete Delete .

Before you set up a Gmail account

If you're using 2-step verification in Gmail, do the steps explained in Use app password to connect to your Gmail account.

Otherwise, do these steps:

  1. Sign in to your Gmail account.

  2. Turn ON Allow less secure apps. Here's how to do that.

    1. Sign in to your Gmail account. Once signed in, in the upper right corner, choose the Google Apps button > My Account.

      In the upper right corner, choose the apps button and then My Account icon.

    2. Choose Connected apps and sites. Set Allow less secure apps to ON. It's okay to allow Outlook access. Close the window.

      You need to go into Google Gmail to allow Outlook access

  3. Enable IMAP access. Here's how to do that.

    1. Sign in to your Gmail account. Once signed in, in the right corner choose Settings.

      In Gmail, choose Settings.

    2. On the Settings page, choose Forwarding and POP/IMAP.

      In Gmail, choose Forward and POP/IMAP to choose your POP settings.

    3. Next to IMAP Access, choose Enable IMAP.

    4. At the bottom of the page, choose Save Changes.

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