Session timeouts for Office 365

Session lifetimes are an important part of browser-based authentication for Office 365 and are an important component in balancing security and the number of times users are prompted for their credentials.

Session times for Office 365 services

When you authenticate to any of the Office 365 web apps, a session is established between your browser and the Office 365 web app you’re using. For the duration of the session, you won’t need to re-authenticate to the web app. Sessions can expire when you're inactive, when you close the browser or tab, or when your authentication token expires for other reasons such as when your password has been reset. Each of the different web apps in Office 365 have different session timeouts. The default timeout value is in line with how you normally use the app.

The following table lists the session lifetimes for Office 365 services:

Office 365 service

Session timeout

SharePoint Online

5 days of inactivity. Each time a user accesses SharePoint Online, the timeout value is reset to 5 days.

Outlook Web App

6 hours.

You can change this value by using the ActivityBasedAuthenticationTimeoutInterval parameter in the Set-OrganizationConfig cmdlet.

Azure Active Directory

(Used by Office 2013 Windows clients with modern authentication enabled)

Modern authentication uses access tokens and refresh tokens to grant uses access to Office 365 resources using Azure Active Directory. An access token is a JSON Web Token provided after a successful authentication and is valid for 1 hour. A refresh token with a longer lifetime is also provided. When access tokens expire, Office clients use a valid refresh token to obtain a new access token. This exchange succeeds if the user’s initial authentication is still valid.

Refresh tokens are valid for 14 days, and with continuous use, they can be valid up to 90 days. After 90 days, users will be asked to re-authenticate.

Refresh tokens can be invalidated by several events such as :

  • User’s password has changed since the refresh token was issued.

  • An administrator can apply conditional access policies which restrict access to the resource the user is trying to access.

Yammer with Office 365 Sign-In

Lifetime of the browser. If you close the browser and access Yammer in a new browser, Yammer will re-authenticate you with Office 365. If you use 3rd party browsers that cache cookies, you may not need to re-authenticate upon reopening the browser.

Note: This is valid only for networks using Office 365 Sign-In for Yammer.

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!