Send an email to a user with their dial-in conferencing information

Sometimes users may need you to send them their dial-in conferencing information. You can do this by using the Skype for Business admin center and clicking Send conference info via email under the dial-in properties for a user. When you send this email, it will contain all of the dial-in information including:

  • The conference phone or dial-in phone number for the user.

  • The user's conference ID.

    Note: Static IDs are used when people in your organization like it when they don't want to remember a random number, they can select a certain number, or they have one that's easy to remember. When dynamic conference IDs are used, each meeting that a user schedules will get assigned a unique conference ID. If you want to assign dynamic and not static conference IDs, go here

Here is an example of this email that is sent:

Dial-in conferencing email

Send an email with dial-in conferencing information to a user

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business and in the left navigation click Dial-in conferencing.

  3. Click on Dial-in users and then select the user.

  4. In the Action pane, click Send conference info via email.

Tip: You can also send email to the user with the dial-in conferencing settings, by going to the user's properties > Dial-in conferencing > Send conference info via email.

What else should you know about this email?

  • There are several emails that are sent to users in your organization after they are enabled for dial-in conferencing:

    • When a Skype for Business PSTN Conferencing license is assigned to them.

    • When you manually reset the user's dial-in conferencing PIN.

    • When you manually reset the user's conference ID.

    • When the Skype for Business PSTN Conferencing license is removed from them.

    • When the dial-in conferencing provider for a user is changed from Microsoft to another provider or None.

    • When the dial-in conferencing provider for a user is changed to Microsoft.

  • By default, the sender of the emails will be from Office 365 but you can change the email address and display name using Windows PowerShell and the Set-CsOnlineDialInConferencingTenantSettings cmdlet. To make changes to the email address that is sending the email to the users you must:

    Note: If you want to change the email address information, you need to make sure that the inbound email policies of your organization allow emails that come from the custom email address that is set.

    • Enter the email address in the SendEmailFromAddress parameter.

    • Set the SendEmailOverrideparameter to True.

    • Enter the email display name in the SendEmailFromDisplayName parameter.

      Set-CsOnlineDialInConferencingTenantSetting -SendEmailOverride $true -SendEmailFromAddress -SendEmailFromDisplayName "Amos Marble"

Want to know how to manage with Windows PowerShell?

  • To save time or automate this, you can use the Set-CsOnlineDialInConferencingUser cmdlet.

    To send an email to the user with their dial-in conferencing information, run the following:

    Set-CsOnlineDialInConferencingUser -id  –SendEmail
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