Remove the "Get the New Office" prompt

If you're still using Office 2013 with your Office 365 subscription, you'll eventually receive notifications to upgrade to Office 2016. If you don't want to have to dismiss the notification each time you launch an Office 2013 application, follow the steps below to permanently disable this notification.

Screenshot of Get the New Office prompt

Important: The steps below won't turn off notifications that tell you to update Office with the latest security features and product updates. It's critical for these updates to be applied to Office.

Run easy fix to disable the "Get the New Office" upgrade prompt

  1. Ensure you have the latest Office updates by following the steps in the section, "Get Office 2013 updates" in Install Office updates.

  2. Download this easy fix to have it set the registry key for you. Setting this registry key will disable the "Get the New Office" upgrade prompt.

Note: After applying the easy fix, some users report that while the "Get the New Office" prompt stops appearing, the "Updates Available" prompt now appears frequently, but doesn't actually install Office 2013 updates. This is a known issue.

To stop this from happening, you can change the registry as follows:

  1. Press (Windows key) + R to open the Run box.

  2. To open the Registry Editor, type regedit, and select OK.

  3. Expand the HKEY_LOCAL_MACHINE folder and navigate to the following registry key, \Software\Microsoft\Office\15.0\ClickToRun\Updates.

    Important: Make sure to back up the registry key before making changes.

  4. In the right pane of the registry editor, double-click UpdatesBlockedTime.

  5. The Edit String dialog box appears.

  6. In the Value data field, change the existing value to 0, and then select OK.

  7. Close the Registry Editor.

Additional information for business administrators

If you're an Office 365 for business administrator and want to know how to prevent Office 365 ProPlus from being automatically updated to Office 2016, see How do I keep on running Office 365 ProPlus 2013?

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