Privacy supplement for Microsoft Lync 2010 for Android

Last updated: December 2011

Contents

Privacy supplement for Microsoft Lync 2010 for Android

Call Delegation (Call Forwarding)

Contact Card

Diagnostic Logging

Location Sharing

Personal Picture

Presence and Contact Information

Privacy Mode

Send as Email

Send Logs

Unified Contact Store

Privacy supplement for Microsoft Lync 2010 for Android

This page is a supplement to the Privacy Statement for Microsoft Lync Products. In order to understand the data collection and use practices relevant for a particular Microsoft Lync product or service, you should read both the Privacy Statement for Microsoft Lync Products and this supplement.

This privacy supplement addresses the deployment and use of Microsoft Lync 2010 for Android on your enterprise’s mobile devices. If you are using Microsoft Lync Server 2010 communications software as a service (in other words, if a third party [for example, Microsoft] is hosting the servers upon which the software runs), information will be transmitted to that third party. To learn more about the use of data that is transmitted from your enterprise to that third party, consult your enterprise administrator or your service provider.

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Call Delegation (Call Forwarding)

What This Feature Does: Call Delegation allows you to set up Call Forwarding or Simultaneously Ring to ring your delegates or team-call group (if you have defined delegates or a team-call group in your Microsoft Lync 2010 desktop client), someone in your Contacts list, someone in the corporate directory, or any phone number.

Information Collected, Processed, or Transmitted: When your delegate(s) answer a call on your behalf, you receive an email informing you about this event. No information is sent to Microsoft.

Use of Information: You can use this feature to forward calls to your mobile phone when you are not in the office, or to forward calls to the appropriate people for follow-up.

Choice/Control: Call Delegation is turned off by default. You can enable or disable it by using the following steps:

  1. In Lync 2010 for Android, on the My info tab, tap Call Forwarding.

  2. Tap Simultaneously Ring or Forward Calls To.

  3. Select New number, My Delegates, or Select contact from the list of options.

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Contact Card

What This Feature Does: The Contact Card collects static and dynamic information about other people in your enterprise and displays that information in Lync 2010 and in recent versions of the Microsoft Outlook messaging and collaboration client. The Contact Card provides one-tap actions for sending an email, making a call, and sending an instant message.

Information Collected, Processed, or Transmitted: The static information on the Contact Card is collected from the enterprise’s corporate directory (such as Active Directory Domain Services) and is shared with others through Lync Server 2010. You provide the dynamic information that is collected and shared, such as phone numbers and Presence. Location information displayed on the Contact Card is retrieved as described in the “Location Sharing” section, later in this supplement. No information is sent to Microsoft.

Use of Information: The Contact Card information is displayed so that you can share your contact information with others.

Choice/Control: Contacts are managed from the Lync desktop client.

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Diagnostic Logging

What This Feature Does: Diagnostic Logging enables you to log your Lync for Android usage information on your device, in your user profile. The information can be used for troubleshooting any issues you might experience with the Lync for Android software.

Information Collected, Processed, or Transmitted: When Diagnostic Logging is enabled, information such as the following is stored on your device: device ID, user alias and domain, Presence data, message details, logon history, Contacts list, and client configuration data, such as call forwarding rules, status, and notes. The contents of your Lync conversations are not stored. No information is automatically sent to Microsoft, but you can choose to manually send this information to Microsoft for troubleshooting purposes (see the “Send Logs” section, later in this supplement).

Use of Information: You can use Diagnostic Logging to troubleshoot any issues you might experience while using Lync for Android.

Choice/Control: Diagnostic Logging is turned off by default. You can enable or disable it by using the following steps:

  1. In Lync for Android, on the My info tab, tap Options.

  2. Tap Diagnostic Logging to select the checkbox.

  3. In the About Lync page, tap Send diagnostic logs to send the log.

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Location Sharing

What This Feature Does: Location Sharing shares your time zone with others by using the Presence functionality. If you enable Privacy Mode, location information is shared. For details about how to enable Privacy Mode and how location information is shared, see the “Privacy Mode” section, later in this supplement.

Important:  Your actual physical geographic location cannot be determined by Lync for Android. DO NOT use Lync for Android to dial an emergency service provider, such as 9-1-1. Use your device’s dial pad.

Information Collected, Processed, or Transmitted: Your time zone is retrieved from the mobile device’s operating system and shared with your Lync contacts. No information is sent to Microsoft.

Use of Information: The time zone is shared through Lync Presence, based on how you have configured your Presence settings in your Lync desktop client. This information is displayed in Contact Cards. Note that no other information—such as your geographic location, formatted address, or civic address—is shared through Presence.

Choice/Control: Location Sharing is enabled and disabled by your enterprise administrator. If Location Sharing has been enabled, it is managed from the Lync desktop client.

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Personal Picture

What This Feature Does: Personal Picture displays your picture and pictures of other people in your enterprise.

Information Collected, Processed, or Transmitted: Your Personal Picture sharing preference is collected for both displaying pictures and sharing your picture. Only photos stored in Active Directory can be displayed in Lync for Android. No information is sent to Microsoft.

Use of Information: The information is used to customize your experience and to share your picture with others.

Choice/Control: Personal Picture settings are managed from the Lync desktop client.

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Presence and Contact Information

What This Feature Does: Presence and Contact Information allows you to access information published about other users (both inside and outside your organization) and provides other users with access to information published about you, such as your Presence status, title, phone number, location, and notes. Your administrator can also configure integration with Outlook and Exchange Server so that you display out-of-office messages and other status information (for example, when you have a meeting scheduled in your Outlook calendar).

Information Collected, Processed, or Transmitted: You use your sign-in address and a password to connect to Lync Server. You and your administrator can publish information about your Presence status and Contact Information that is associated with your sign in. No information is sent to Microsoft.

Use of Information: Other Lync users and programs can access your Presence and Contact Information to determine your published status and information to better communicate with you.

Choice/Control: Presence and Contact Information settings are managed from the Lync desktop client.

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Privacy Mode

What This Feature Does: Privacy Mode is a setting that allows you to share your Presence status (such as Available, Busy, Do Not Disturb, and so on) only with contacts listed in your Contacts list.

Information Collected, Processed, or Transmitted: Enabling Privacy Mode causes Lync to enter a mode in which you can switch user settings so that your Presence information is shared only with contacts in your Contacts list. No information is sent to Microsoft.

Use of Information: The setting of this mode determines how Presence data is shared.

Choice/Control: Privacy Mode is enabled and disabled by your enterprise administrator. If Privacy Mode has been enabled it is managed from the Lync desktop client.

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Send as Email

What This Feature Does: Send as Email allows you to send your Lync 2010 for Android instant message conversation history, which is stored locally on your device, as an attachment to a user designated email address.

Information Collected, Processed, or Transmitted: All incoming and outgoing content in instant message conversations are stored locally on the device in isolated storage indefinitely unless 1) the user deletes the conversation, 2) the user uninstalls the application, or 3) a new user signs in on the same device. Instant message history sent by using the Send as Email feature is delivered in the form of an email to the user’s email address. No information is sent to Microsoft.

Use of Information: Users can send their instant message conversation history as an email attachment to their designated email address making instant message conversations available outside the device for purposes such as archiving or sharing.

Choice/Control: Instant message conversation history is stored on the device automatically. There is no way to disable this feature. Instant message conversation history can be deleted as follows:

  1. From the Chats tab, tap and hold on the conversation you want to delete.

  2. In the pop-up menu, tap Delete Conversation.

  3. In the delete confirmation dialog box, tap OK.

Instant message conversation history is sent using one of the following procedures:

  1. From the Conversation Window, press the menu key.

  2. Select Send as Email from the menu.

  3. Enter the destination email address if you want to send the history to anyone other than yourself.

  4. Tap Send.

Or

  1. From the Chats tab, tap and hold on the conversation you want to send.

  2. In the pop-up menu, tap Send as Email.

  3. Enter the destination email address if you want to send the history to anyone other than yourself.

  4. Tap Send.

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Send Logs

What This Feature Does: Send Logs allows you to send Lync for Android logs (see the “Diagnostic Logging” section, earlier in this supplement) so that the support team can investigate any audio or connectivity issues that might be encountered.

Information Collected, Processed, or Transmitted: Only the information that Diagnostic Logging collects is sent (if Diagnostic Logging is enabled). See the “Diagnostic Logging” section, earlier in this supplement to see what information is logged.

Use of Information: The information collected from your device is used to help troubleshoot the problem that you encountered and to help improve Lync.

Choice/Control: Lync for Android does not send logs from your device automatically. Rather, it sends logs only when logging has been enabled on your device (see the “Diagnostic Logging” section, earlier in this supplement) and you use the following steps to manually send your Lync logs:

  1. In Lync for Android, on the My info tab, tap Options.

  2. Tap Diagnostic Logging to select the checkbox.

  3. In the About Lync page, tap Send diagnostic logs.

  4. In the email form that opens with the logs attached, type the destination email address, and then tap Send.

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Unified Contact Store

What This Feature Does: The Unified Contact Store consists of three main features; only one, the Search Merge feature, is available in Lync for Android. Search Merge merges your global address list (GAL) with your Lync contacts so that when you search for a contact, there is only a single entry in the search results.

Information Collected, Processed, or Transmitted: Lync for Android retrieves contact information from Active Directory or Presence. This information is used internally by Lync for Android.

Use of Information: Contact information from Active Directory or Presence is shown in the Lync for Android user interface.

Choice/Control: Unified Contact Store settings are managed from the Lync desktop client.

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