OneNote on Windows devices crashes when using Inking feature

Last updated: November 22, 2016

ISSUE

After running the Windows 10 Anniversary update 14393.187, you may experience repeated crashes following several minutes of program not responding with OneNote 2016 for Windows desktop and OneNote for Windows devices (includes tablets and phones). This issue is most visible when trying to move, copy, or manipulate large blocks of ink, copy handwritten ink notes to another page, or when you copy/cut handwritten notes.

STATUS: Fixed

This issue is fixed for OneNote 2016 on Windows desktop with update 16.0.7466.2038 or later. To install the update right away,  open any Office app and click File > Account > Update Options > Update Now.

This issue is fixed for OneNote for Windows 10 with update 7571.5767 released on Nov 21, 2016. To download the latest version of the OneNote app, visit the Microsoft Store or click here to get to the app right away.

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See Also

Fixes or workarounds for recent issues in OneNote for Windows

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