Offline Settings: Conflict Resolution in Business Contact Manager

You can use the options on the Conflict Resolution tab, in the Offline Settings dialog box, to create settings for resolving conflict between a shared database and a local copy of that database.

Note: A conflict occurs when there have been different changes made simultaneously to a single field in a record on both the shared database and offline database. For example, in a Business Contact, if the Job title field has been updated to Account Manager in the shared database, but to Account Supervisor in the offline database, this is considered a conflict. In contrast, if the Job title field has been updated to Account Manager in the shared database, but the separate field of Business phone number has been updated in the offline database, this is not considered a conflict.

Select one of the following:

  • Ask me      Click this option to be asked each time to select the changes that you want to add to the shared database. You can choose whether to keep the changes made in the shared database, or the ones in your offline database.

  • Always accept the latest changes      Click this option to resolve a conflict by keeping the most recent changes.

  • Always accept changes made in the shared database      Click this option to keep the changes in the shared database. The changes in the shared database will not be overwritten by the changes from the local copy of the database.

  • Always accept changes made in the local database      Click this option to overwrite the changes in the shared database with the changes from the local copy of the database.

Note: This form appears when you are managing the way you work in a local database that is a copy of a shared database on a remote computer. To access this form, on the Business Contact Manager menu, point to Offline, and click Offline Settings.

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