Office 365 Reports in the new admin center - Services

The new Office 365 Reports dashboard shows you the activity overview across the Office 365 products in your organization. It enables you to drill in to individual product level reports to give you more granular insight about the activities within each product. Check out the Reports overview topic.

For example, you can use the Services report to find out how many product licenses are being used by your organization, and drill down for information about which licences are active for specific users.

Note: You must be a global administrator in Office 365 or an Exchange, SharePoint, or Skype for Business administrator to see Office 365 reports.

How to get to the Services report

  1. Go to the Office 365 admin center > Reports

  2. Select Active Users from the drop down.

    Select active users from the drop down
  3. Select the Services tab.

    Click Services view

Interpret the Services report

Overview of the Services Report


The Services report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days.


Each report has a date for when this report was generated. The reports usually reflect a 24 to 48 hour latency from time of activity.


The Services chart enables you to view how many licences you have by type and by status.


  • On the Services activity chart, the Y axis is the number of total licences by service, color coded by activity status.

  • The X axis displays the individual services you have licences for in the given time period.


You can filter the series you see on the chart by clicking on an item in the legend. For example, Active Users or Inactive Users. Changing this selection doesn’t change the info in the grid table.


You can change what information is displayed in the grid table with column controls:

User level filter options


You can also export the report data into an Excel .csv file, by clicking or tapping the Export Office 365 reports - export your data to an Excel file link. This exports data of all users and enables you to do simple sorting and filtering for further analysis. If you have less than 2000 users, you can sort and filter within the table in the report itself. If you have more than 2000 users, in order to filter and sort, you will need to export the data.

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