Installation limit reached error when activating Office 2016 for Mac

When you're trying to activate Office 2016 for Mac, you might receive this error:

Installation limit reached

Your account <email address> has been used to activate Office on the maximum number of computers allowed. Visit your account page to manage your settings and then return here to retry activation.

Installation limit reached error message

This error occurs when you've reached the maximum number of activations that your Office 365 subscription allows.

Office 365 Home or Personal

Office 365 for business

  1. Sign in to the Office 365 portal.

  2. Go to Settings Settings: update your profile, install software and connect it to the cloud > Office 365 > Software.

  3. Under Manage installs, review the list of computers, and choose Deactivate next to one you no longer need and try to activate again.

    Click Deactivate next to the installation you don't need

Contact support

If you're still having issues with activating Office 2016 for Mac, please contact Microsoft support.

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