Installation limit reached error when activating Office 2016 for Mac

When you're trying to activate Office 2016 for Mac, you might receive this error:

Installation limit reached

Your account <email address> has been used to activate Office on the maximum number of computers allowed. Visit your account page to manage your settings and then return here to retry activation.

Installation limit reached error message

This error occurs when you've reached the maximum number of activations that Office allows.

Deactivate an Office 365 install

Office 365 Home or Personal
  1. Deactivate an existing Office 365 install.

  2. Try to activate Office 365 for home again.

Office 365 for business
  1. Deactivate an Office 365 for business install.

  2. Try to activate Office 365 for business again.

Office 2016 for Mac: One-time purchase

If you bought a one-time purchase of Office 2016 for Mac and not a subscription to Office 365, you are allowed only one install of Office 2016 for Mac. If for some reason you need to activate the same copy of Office again, you can do so over the phone. Use the link below to contact Microsoft Support.

Contact support

If you're still having issues with activating Office 2016 for Mac, please contact Microsoft support.

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