Have a group conversation in Outlook

Having a group conversation is similar to having an email thread but only group members participate. You can start a new conversation with the group members or reply inline to a message. Conversations are stacked in your group inbox, and when you select one, you'll see the original message plus all the replies in sequence from oldest to newest.

Group subscribers will also receive conversations in their personal inbox. Learn more about subscribing to a group.

Applies to    This article applies to groups in Outlook on the web (Office 365). If you're using groups in Outlook 2016, see Start a group conversation in Outlook 2016.

Create a conversation

  1. Open Outlook on the web.

  2. In the navigation pane, under Groups, select your group.

    Left nav from Outlook in Office 365

  3. Select Start a group conversation.

    Groups header with start a group conversation highlighted

    Create a conversation

    If guests are part of your group, you might see this message informing you that some recipients are outside of your organization.

    When having a conversation with a group that includes guests you'll see a message that reminds you some recipients are outside your organization

    If the tenant admin has restricted guest access to group conversations and calendar invitations, you'll see this message:

    When sending an attachment to a group that has guests you might see a message saying guests are blocked

  4. Select Send.

Tip: You can also send an email to a group from your main Outlook Inbox, just like using a distribution list. Just add the group's alias in the To line in your email.

Reply to a conversation

  1. To reply to the latest message in the conversation, select Reply all.

  2. To reply to an earlier message in the conversation, select the message > More actions dropdown button > Reply all.

    More Actions menu with Reply All highlighted

Tip: If you like the message, select the Like button icon to show your support.

Forward a conversation

When forwarding a conversation, you'll send a copy of the conversation as an e-mail message. You can send it to a group or to individuals inside or outside of your organization.

  1. Select a message in the conversation.

  2. Select More actions dropdown button > Forward.

  3. Type the recipients' email addresses and your message to them.

  4. Select Send.

Delete a conversation

Only group owners can delete conversations. How do I know if I'm a group owner? It's not possible to delete multiple conversations so you'll have to delete them one at a time.

  1. Select the conversation you want to delete.

  2. At the first message in the conversation, select More actions dropdown button > Delete conversation.

  3. Select Yes to confirm.

See Also

Learn about Office 365 groups

Guest access in Office 365 Groups

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