Getting started with Office 365 for Small Business

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Note:  This article applies to Office 365 operated by 21Vianet in China.

As a small business owner or manager, you want to spend your time generating business, not managing an IT system. But you probably do want a professional web presence, email, calendar, and a central place to store and share documents that are easily accessible from anywhere for both you and your users. If you or your users work remotely, you may also want easy online conferencing.

Once you’ve signed up for Office 365, getting started is easy. Here are instructions to help you.

  1. Sign in. Go to the Office 365 portal and sign in your user ID and password. When you sign in, you’ll be prompted to provide information to help you set up your account.

  2. Once you’ve signed in, you’ll see that at the top of each page, you have easy access to your services and settings.

    Navigation bar

    1. Your Exchange Online services, including your email in Outlook Web App, your calendar, and People, where your personal contacts are stored

    2. Your SharePoint Online services, including Newsfeed, OneDrive for Business, and Sites

    3. Links to the Office store and

    4. A link to the Admin home page where you manage Office 365 for your organization

    5. Links to your personal SharePoint profile, Sign out, your personal Office 365 settingsSettings: update your profile, install software and connect it to the cloud  ), and Help.

  3. Also after signing in, you’ll see the Getting started page. To get back to this page anytime, click Admin at the top of the page.

    Getting started page

Note: The SharePoint Online Public Website information in this article only applies if your organization purchased Office 365 prior to March 9, 2015.

Let’s get started

What do you want to do?

Location on the Getting started page

Keep the domain name that comes with Office 365, or set up your own domain.

Click Manage your website and email domains under Domains

Add users, assign permissions, and assign licenses   

Add users. You will need to add your users to the system, and Assign to them so they can use all or some of Office 365 features. As you’re adding users, you can also assign admin permissions as necessary.

Click Add users, reset passwords, and more under Users & groups

Users and Groups

Customize your email address   

If you are using your own domain, you can set up your email address with that domain and create accounts for people who work with you.

Click Email address

Screen shot of the Admin getting started pane titled Email address. Click to open the related help topic.

Get started with SharePoint Online collaboration tools

In the office and on the go, everyone can create and share Office documents using Office Online, OneDrive for Business, and team sites.

See Collaborate on documents.

Click Collaboration

Screen shot of  the Admin getting started pane for collaboration, including OneDrive for Business, Office Web Apps, and team sites. Click to open the related help topic.

Manage mobile access

In Office 365, everyone in your organization can set up their mobile phones and tablets to use Office 365 email unless you turn off the option.

See Manage how users use email and IM on their phones.

Click Manage your organization-wide settings under Service settings, and then click Mobile access

Mobile access setting

Set up Skype for Business

Get started now by reviewing Start using Skype for Business for IM and online meetings.

Click Manage your organization-wide settings under Service settings, and then click IM, meetings, and conferencing

Lync settings

Set up your public website

Establish a professional online presence by creating your own public website. See Get started with the Public Website.

Click Public website

Public website

Set up Microsoft Office

You can use the latest version of Office, or set up Office 365 to use an existing installation. See Install Office on your PC or Mac with Office 365.

Click Software


Get everybody ready

See Start using Office 365 operated by 21Vianet.

Get help or more information

For help topics, click ? at the upper right of your portal

For the Support overview page, click Get help and online support under Support

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