Forward your calls

In order to configure call forwarding, you must be signed in to Communicator Mobile.

  1. In the main window, click Menu > Options.

  2. Click Phones, select Forward Work Phone, and then do one of the following:

    • Click Predefined Number, and then click the number where you would like calls to be forwarded.

    • Click Custom Number, and then enter the phone number where you would like calls to be forwarded.

      Note: Enter the phone number in the following format: plus sign, followed by a space, then the country/region code, the city/area code, and the local number. One example of how to correctly enter a phone number is "+1 425 5550151".

    • Click Forwarding Off to suspend call forwarding.

    • Click Location Based to forward calls to the Communicator endpoint that you are using at the time of the call.

      Note: In order for location-based forwarding to work, you need to be signed on to more than one Communicator endpoint that is configured for call forwarding.

  3. When you are done, click Done.

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