Fixes or workarounds for recent issues in OneNote for Windows

Last updated: November 2016

Last updated: November 15, 2016

ISSUE

When using multiple tags for an item in your notebook, you may find that the Tags Summary task pane shows only the first tag instead of multiple tags for that one item. This impacts customers who are using OneNote 2016 for Windows desktop.

STATUS: FIXED

This issue is now fixed with update 16.0.7466.2038 or later. To install the update now, open any Office apps and click File > Account > Update Options > Update Now. After you install the update, you'll be running Version 1610 (Build 7466.2038).

When using OneNote 2016 and trying to access your Quick Notes section, it may not finish loading and the progress message may appear to be stuck.

This issue is now fixed with update 16.0.7466.2038 or later. To download the update right away, open any Office app and click File > Account > Update Options > Update Now.

When using the OneNote app on your Windows 10 device including Windows tablet and phone, you may find that the spellchecker or automatic language selection is not working correctly when you change your keyboard layout to another language other than English.

We are aware of this issue and are working on a fix. In the meantime, we recommend that after launching OneNote, you switch the input language to English first, and then switch back to your desired language.

Last updated: November 22, 2016

ISSUE

After running the Windows 10 Anniversary update 14393.187, you may experience repeated crashes following several minutes of program not responding with OneNote 2016 for Windows desktop and OneNote for Windows devices (includes tablets and phones). This issue is most visible when trying to move, copy, or manipulate large blocks of ink, copy handwritten ink notes to another page, or when you copy/cut handwritten notes.

STATUS: Fixed

This issue is fixed for OneNote 2016 on Windows desktop with update 16.0.7466.2038 or later. To install the update right away,  open any Office app and click File > Account > Update Options > Update Now.

This issue is fixed for OneNote for Windows 10 with update 7571.5767 released on Nov 21, 2016. To download the latest version of the OneNote app, visit the Microsoft Store or click here to get to the app right away.

When using OneNote 2016, if you're trying to delete or modify a custom template, you may be unable to click the 'Delete' option, or find it disabled. This issue occurs for both consumer and commercial customers, primarily on Current Channel, First Release for Deferred Channel, and Deferred Channel.

This issue is fixed with update 16.0.7466.2038 or later. To download the update right away, open any Office app and click File > Account > Update Options > Update Now.

After opening OneNote on your desktop or Windows device, you may get an error message 0xE00015E0 that doesn't go away, and can block you momentarily from using the app. We apologize for the inconvenience this is causing. This is a known issue and we're currently investigating it.

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