Filter junk email and spam in Outlook on the web

Mail identified as possible junk email can be automatically moved to the Junk Email folder. Any malware—potentially malicious software or code—is disabled.

Block senders from sending you email

If you're receiving unwanted emails, you can block the email addresses and domains you don't want to receive email messages from. Add any email address or domain to your blocked senders list to send these emails directly to your Junk Email folder.

  1. Select Settings Settings icon > Mail > Accounts > Block or allow.

  2. Under Block or allow, select Automatically filter junk email.

  3. Under Blocked Senders, type the email address or domain that you want to block and select Add Add .

    A screenshot of the Blocked senders page.

  4. Select Save The Save button. .

    Tip: To edit or remove emails or domains from the Blocked senders list, select the item in the list and then select Edit The Edit icon or Remove Remove .

To have email that doesn't come from the Safe senders list go directly to the Junk folder, select the Don't trust email... check box.

Don't trust

Keep emails from specific people or domains from going into your Junk folder

There are times when you don't want emails coming from a specific person or website to end up in your Junk folder.

  1. Select Settings Settings icon > Mail > Accounts > Block or allow.

  2. Under Block or allow, select Automatically filter junk email.

  3. Under Safe Senders and Recipients, type the email address or domain, so that emails from the sender or domain don't get moved to your Junk folder, and then select Add Add .

    A screenshot of the Safe senders page.

  4. Select Save The Save button. .

    Tip: To edit or remove emails or domains from the Safe senders list, select the item in the list and then select Edit The Edit icon or Remove Remove .

Report junk email

When you mark email as junk, you can report the message to Microsoft to help improve the accuracy of the junk email filter. To set junk email reporting options, select Settings Settings icon > Mail > Automatic processing > Junk email reporting.

Specify when to send junk email reports

Outlook on the web offers three different reporting options for email you mark as junk:

  • Ask me before sending a report     will ask you to confirm that you want to send a copy of the email to Microsoft for research and improvement of email protection technologies. The email goes through an automated process that removes all personal information.

  • Automatically send reports    sends a copy to Microsoft of every email you mark as junk.

  • Never send reports    will not send a report to Microsoft when you mark an email as junk.

Still need help?

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See Also

Filter junk email and spam in Outlook.com

Organize email by using inbox rules in Outlook.com or Outlook on the web

Use Clutter to sort low priority messages in Outlook on the web

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