Error: Stop, you should wait to install Office 2016. We’ll have to remove the following if you continue.

Stop, you should wait to install Office 2016. We'll have to remove the following if you continue: <app name:>. This app won't work with Office 2016 right now. We're working on a solution.

Error message prompting to remove older apps

This error can occur if:

  • You haven't updated Office 2016 or Office 2013 to the latest version.

    OR

  • You have a standalone 2013 app installed which conflicts with the newer version included in Office 2016.

What can I do about this?

Update Office

The first thing you should do before installing Office 2016 is update Office 2013 to the latest version.

  1. Open any Office application and choose File > Account. (If you're using Outlook, choose File > Office Account.)

  2. Under Product Information, choose Update Options > Update Now.

  3. Try installing Office 2016 again.

Remove the conflicting 2013 app

If you have a standalone 2013 app (such as Word 2013) installed on your computer, but a newer version of the app is already included in the Office 2016 suite you're trying to install then you'll get this error. For example, since Office 2016 includes Word 2016, the standalone version of Word 2013 can't coexist with the 2016 version of Word.

To resolve this, during the install of Office 2016, click Install Anyway. This installs the full version of Office 2016 and removes Word 2013.

Note: You won't be able to reinstall Word 2013 as long as Office 2016 is installed (and vice versa).

See Also

Install and use different versions of Office on the same PC

Expand your skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×