Jointly developed and supported by Microsoft and SAP, Duet enables information workers to improve decision-making, increase process compliance, and decrease costs by taking full advantage of SAP business processes and business intelligence through the Microsoft Office environment.
Employees who need to record work and billable hours can do so using their Outlook calendar. Microsoft Office Outlook appointments are automatically synchronized and updated with mySAP ERP.
Managers have seamless access to the financial data they need to make better decisions. They can also fulfill their cost and budget responsibilities with budget monitoring, alerts for budget variances and postings, transfers of budgets and posting adjustments.
Employees and managers can access organization information through contact views in Office Outlook. In addition users can access HR-related tasks while remaining in the familiar Office Outlook environment.
Employees can submit personal leave requests and handle the management approvals processes through Office Outlook, thereby enabling data synchronization and process compliance between desktop and mySAP ERP.
Make air/hotel/car bookings directly through Office Outlook in a fully self-sufficient manner, reducing costs while facilitating compliance with corporate travel policies.
Access scheduled and ad hoc reports through Office Outlook and Office Excel, and drill down to key performance metrics through personalized views.
Manage key account activities, including appointments, contact updates, and pricing approvals, and access sales analytics through Office Outlook, improving the quality of customer communications and driving faster deal closures.
Realize faster approval cycles and reduced operating costs through fully compliant purchase order notifications, routing, and approvals within Office Outlook.
Access demand plans from Office Excel, analyze plans offline, and upload revised plans from Office Excel into the SCM demand planning module.
Collaboratively schedule interviews with job candidates, capture feedback about each candidate, and generate rankings to automate the selection of the best-qualified person for a position.
Duet Workflow provides the ability for managers to approve and reject SAP business workflows, which are delivered as e-mail with contextual business process information, directly from Microsoft Outlook to enable rapid and informed decisions.
Duet provides the following capabilities:
Availability of accurate, relevant and actionable business data in a Microsoft Office context
Offline access and data synchronization between Microsoft Office and mySAP applications
Reliable security for data transfer
Integration of approval processes in Microsoft Outlook (offline, routing, contextual data)
SAP alerts notifications delivered with rich context to act upon through Microsoft Outlook
SAP controlled authorization for data access
For more information on how to implement and deploy Duet, please see the white papers: