Create a list to capture customer feedback

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A list helps organize useful data that the whole team can use. For example, you can create a list to track customer feedback from a conference, and follow up with action items.

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Note: You need to be a member of the Designers group or have contributor permission to modify a team site. A safe way to practice changing a team site is to create and use a subsite under the team site. For more information, see Create a subsite under the existing site.

  1. Sign in to Office 365 with your work or school account, and then navigate to your team site (In the app launcher App launcher button , click Sites, and then locate your team site).

  2. Click Site Settings Settings icon > Add an App.

  3. Locate and click the Issues Tracking app, and then enter EventFollowUp as the name.

    This list has the following default fields: Issue ID, Title, Assigned To, Issue Status, Priority, and Due Date.

  4. To add a Customer Notes field, click List > Create Column.

  5. Add a name, such as CustomerNotes, Select Multiple lines of text, and then click OK.

    Creating a multiple line column
  6. Add information gathered from the conference. For example:

    Sample list rows

Additional resources

For more information about lists, see:

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