Create DNS records at ZGSJ for Office 365

Caution: The zgsj website doesn't support SRV records, which means that several Skype for Business Online and Outlook Web App features won’t work. No matter which Office 365 operated by 21Vianet plan you use, there are significant service limitations, and you may want to switch to a different DNS hosting provider.

If despite the service limitations, you choose to manage your own Office 365 DNS records at zgsj, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on. here’s how to set them up.

These are the main records to add.

After you add these records at zgsj, your domain will be set up to work with Office 365 services, though not with the Lync Online and Outlook Web App features mentioned above.

If you have a SharePoint Online Public Website, you can set it up to use your custom domain for the website URL address, like www.your_domain.com.

Note: Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. In your browser, go to the zgsj website and sign in.

    Sign in to zgsj

  2. In the left pane, in the 产品管理 (product management) section, click 域名管理 (domain management).

    Click "域名管理"

  3. In the right pane, in the 控制面板 (control panel) column for the domain that you want to update, click 登录解析(sign in).

    Click "登录解析"

  4. In the control panel for your domain, in the left pane, click DNS解析管理 (DNS management).

    The DNS records page for your domain opens.

    Click "DNS解析管理"

  5. In the right pane, click 增加TXT (add a TXT record).

    Click "增加TXT"

  6. Make sure that the fields are set to precisely the following values for the empty record:

    • 智能DNS (network): Use the default value.

    • 主机名 (host name): Leave the box blank.

    • (value): Paste Destination or Points to Address value from the table in Office 365, for example MS=msXXXXXXX. How do I find this?

    Add TXT record

  7. Click 增加 (add).

  8. In the confirmation dialog box, click OK.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record.

    O365-BP-Verify-1-3

  4. Choose Next.

    O365-BP-Verify-1-4

Add an MX record to route email

  1. In your browser, go to the zgsj website and sign in.

    Sign in to zgsj

  2. In the left pane, in the 产品管理 (product management) section, click 域名管理 (domain management).

    Click "域名管理"

  3. In the right pane, in the 控制面板 (control panel) column for the domain that you want to update, click 登录解析(sign in).

    Click "登录解析"

  4. In the control panel for your domain, in the left pane, click DNS解析管理 (DNS management).

    The DNS records page for your domain opens.

    Click "DNS解析管理"

  5. In the right pane, click 增加邮件 (add an MX record).

    Click "增加邮件”

  6. Make sure that the fields are set to precisely the following values for the empty record:

    • 智能DNS (network): Use the default value.

    • 主机名 (host name): Leave the box blank.

    • 优先级 (priority): 0

    • 邮件主机 (mail host): Paste the Points to address from Office 365: <domain-key>.mail.protection.partner.outlook.cn. This value must end with a period (.).

      Note: Get your <domain-key> from your Office 365 portal account.
      How do I find this?

    Add MX record

  7. Click 增加 (add).

  8. In the confirmation dialog box, click OK.

  9. If you have any MX records for this domain that send email to someplace other than Office 365, remove them:

    1. On the row of the obsolete record, click the 删除 (remove) icon.

    2. In the confirmation dialog box, click OK.

Add CNAME records

  1. Add the email (Exchange) Autodiscover CNAME record.

    1. In your browser, go to the zgsj website and sign in.

      Sign in to zgsj

    2. In the left pane, in the 产品管理 (product management) section, click 域名管理 (domain management).

      Click "域名管理"

    3. In the right pane, in the 控制面板 (control panel) column for the domain that you want to update, click 登录解析(sign in).

      Click "登录解析"

    4. In the control panel for your domain, in the left pane, click DNS解析管理 (DNS management).

      The DNS records page for your domain opens.

      Click "DNS解析管理"

    5. On the DNS records page for your domain, in the right pane, click 增加别名 (add a CNAME record).

      Click "增加别名"

    6. Make sure that the fields are set to precisely the following values for the empty record:

      • 智能DNS (network): Use the default value.

      • 主机名 (host name): autodiscover

      • 指向到 (points to): autodiscover.partner.outlook.cn

      Add CNAME record

    7. Click 增加 (add).

    8. In the confirmation dialog box, click OK.

  2. Add the Lync Autodiscover CNAME record.

    1. On the DNS records page for your domain, in the right pane, click 增加别名 (add a CNAME record).

    2. Make sure that the fields are set to precisely the following values for the empty record:

      • 智能DNS (network): Use the default value.

      • 主机名 (host name): lyncdiscover

      • 指向到 (points to): webdir.online.partner.lync.cn

    3. Click 增加 (add).

    4. In the confirmation dialog box, click OK.

  3. Add the Lync SIP CNAME record.

    1. On the DNS records page for your domain, in the right pane, click 增加别名 (add a CNAME record).

    2. Make sure that the fields are set to precisely the following values for the empty record:

      • 智能DNS (network): Use the default value.

      • 主机名 (host name): sip

      • 指向到 (points to): sipdir.online.partner.lync.cn

    3. Click 增加 (add).

    4. In the confirmation dialog box, click OK.

  4. Add the Office 365 MSOID CNAME record. This is an additional record that is required for Office 365.

    1. On the DNS records page for your domain, in the right pane, click 增加别名 (add a CNAME record).

    2. Make sure that the fields are set to precisely the following values for the empty record:

      • 智能DNS (network): Use the default value.

      • 主机名 (host name): msoid

      • 指向到 (points to): clientconfig.partner.microsoftonline-p.net.cn

    3. Click 增加 (add).

    4. In the confirmation dialog box, click OK.

Add a TXT record to help prevent spam

  1. In your browser, go to the zgsj website and sign in.

    Sign in to zgsj

  2. In the left pane, in the 产品管理 (product management) section, click 域名管理 (domain management).

    Click "域名管理"

  3. In the right pane, in the 控制面板 (control panel) column for the domain that you want to update, click 登录解析(sign in).

    Click "登录解析"

  4. In the control panel for your domain, in the left pane, click DNS解析管理 (DNS management).

    The DNS records page for your domain opens.

    Click "DNS解析管理"

  5. In the right pane, click 增加TXT (add a TXT record).

    Click "增加TXT"

  6. Make sure that the fields are set to precisely the following values for the empty record:

    • 智能DNS (network): Use the default value.

    • 主机名 (host name): Leave the box blank.

    • (value): v=spf1 include:spf.protection.partner.outlook.cn -all

    Add TXT record

  7. Click 增加 (add).

  8. In the confirmation dialog box, click OK.

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