Create DNS records at DNSMadeEasy for Office 365

If DNSMadeEasy is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add. (Need more help? Get support.)

After you add these records at DNSMadeEasy, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain host and create the DNS record proves to Office 365 that you own the domain.

Important: For DNSMadeEasy accounts, the domain you added was purchased from a separate domain registrar. DNSMadeEasy does not offer domain registration services. Your ability to log in at DNSMadeEasy and create the DNS record is sufficient proof of ownership.

Note that this record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

    DNSMadeEasy-BP-Configure-1-1

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    DNSMadeEasy-BP-Configure-1-2

  3. On the Managed DNS page, in the TXT Records area, choose the (+) control (Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Verify-1-1

  4. In the Add TXT Records area, in the boxes for the new record, type or copy and paste the values from the following table.

    Name

    Value

    TTL

    (Leave this field empty.)

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    1800

    DNSMadeEasy-BP-Verify-1-2

  5. Choose Submit.

    DNSMadeEasy-BP-Verify-1-3

  6. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record.

    O365-BP-Verify-1-3

  4. Choose Next.

    O365-BP-Verify-1-4

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

    DNSMadeEasy-BP-Configure-1-1

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    DNSMadeEasy-BP-Configure-1-2

  3. On the Managed DNS page, in the MX Records area, choose the (+) control (Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Configure-2-1

  4. In the Add MX Records area, in the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    Name

    Server

    MX Level

    TTL

    (Leave this field empty.)

    <domain-key>.mail.protection.outlook.com

    This value MUST end with a period (.)

    Note: Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    10

    For more information about priority, see What is MX priority?

    1800

    DNSMadeEasy-BP-Configure-2-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-2-3

  6. If there are any other MX records listed in the MX Records section, delete all of them by selecting each one.

    DNSMadeEasy-BP-Configure-2-4-1

  7. When all records are selected, choose Delete selected.

    DNSMadeEasy-BP-Configure-2-4-2

  8. In the Delete MX Records dialog box, choose Delete to confirm your changes.

    DNSMadeEasy-BP-Configure-2-5

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Add the four CNAME records that are required for Office 365

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

    DNSMadeEasy-BP-Configure-1-1

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    DNSMadeEasy-BP-Configure-1-2

  3. On the Managed DNS page, in the CNAME Records area, choose the (+) control (Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Configure-3-1

  4. Add the first of the four CNAME records.

    In the Add CNAME Records area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.

    Name

    Alias to

    TTL

    autodiscover

    autodiscover.outlook.com.

    This value MUST end with a period (.)

    1800

    sip

    sipdir.online.lync.com.

    This value MUST end with a period (.)

    1800

    lyncdiscover

    webdir.online.lync.com.

    This value MUST end with a period (.)

    1800

    msoid

    clientconfig.microsoftonline-p.net.

    This value MUST end with a period (.)

    1800

    DNSMadeEasy-BP-Configure-3-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-3-3

  6. Add each of the other three CNAME records.

    In the CNAME Records section, choose the (+) control (Add new), create a record by using the values from the next row in the table, and then again choose Submit to complete that record.

    Repeat this process until you have created all four CNAME records.

  7. Important: If you have Mobile Device Management (MDM) for Office 365, then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, but supply the values from the following table.

    (If you do not have MDM, you can skip this step.)

    Name

    Alias to

    TTL

    enterpriseregistration

    enterpriseregistration.windows.net.

    This value MUST end with a period (.)

    1800

    enterpriseenrollment

    enterpriseenrollment.manage.microsoft.com.

    This value MUST end with a period (.)

    1800

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Add a TXT record for SPF to help prevent email spam

Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

    DNSMadeEasy-BP-Configure-1-1

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    DNSMadeEasy-BP-Configure-1-2

  3. On the Managed DNS page, in the TXT Records area, choose the (+) control (Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Configure-4-1

  4. In the Add TXT Records area, in the boxes for the new record, type or copy and paste the values from the following table.

    Name

    Value

    TTL

    (Leave this field empty.)

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    1800

    DNSMadeEasy-BP-Configure-4-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-4-3

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Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

    DNSMadeEasy-BP-Configure-1-1

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    DNSMadeEasy-BP-Configure-1-2

  3. On the Managed DNS page, in the SRV Records area, choose the (+) control (Add new).

    (You may have to scroll down)

    DNSMadeEasy-BP-Configure-5-1

  4. Add the first of the two SRV records.

    In the Add SRV Records area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.

    Name

    Priority

    Weight

    Port

    Host

    TTL

    _sip._tls

    100

    1

    443

    sipdir.online.lync.com.

    This value MUST end with a period (.)

    1800

    _sipfederationtls._tcp

    100

    1

    5061

    sipfed.online.lync.com.

    This value MUST end with a period (.)

    1800

    DNSMadeEasy-BP-Configure-5-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-5-3

  6. Add the other SRV record.

    In the SRV Records section, choose the (+) control (Add new), create a record by using the values from the next row in the table, and then again choose Submit to complete that record.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

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