Contact List and groups

Your Contact List is a list of co-workers, family, friends, and associates with whom you communicate most often. The Contact List shows the availability of your contacts and allows you to view additional contact details by right-clicking the contact’s name, and then clicking Properties. The Contact List is your starting point for communicating with your contacts. With a mouse-click or two, you can place a phone call, start an instant messaging (IM) session, start an email, or start a conference.

Finding and adding contacts

Use the Search box to find the people you want to add to your Contact List.

  1. In the Search box, type the display name or e-mail address for a person. All matching names appear in the Search Results.

    Note: By default, Office Communications Server Attendant lists all matching users from the Active Directory Domain Service and the Microsoft Office Outlook messaging and collaboration client Contact List.

  2. Right-click the person's name and point to Add to Contact List. Your custom groups list appears.

  3. Click a custom group, or click New Group to create a new group for the contact.

Custom groups

For quicker access to associated contacts, you can organize them into custom groups. For example, you might have custom groups named Development, Sales, and My Team.

Create an empty custom group

You can create a custom group from the Group List. The custom group will be empty until you add contacts to it.

  1. In the Group List, click the plus sign next to Custom. A new group appears in the Group List.

  2. Type a name for the group, and then press ENTER.

Create a custom group from your Contact List

You can create a custom group that is immediately populated with contacts that you select.

  1. Select one or more contacts in the Contact List, or use the Search box to find a contact.

    Note:  To multi-select contacts, CTRL+Click the names, or SHIFT+Click on contiguous names.

  2. Right-click one of the contacts and point to Add to Contact List.

  3. Click New Group.

  4. Type a name for the group, and then press ENTER.

To add more contacts, just drag them to the group from the Contact List.

Arrange custom groups

By default, custom groups are arranged alphabetically. To rearrange them, do one of the following:

  • Drag and drop a group to another place in the list.

  • Right-click a group, and then click Move Group Up or Move Group Down.

  • Click a group to select it, and then press ALT+SHIFT+Up Arrow or ALT+SHIFT+Down Arrow.

Standard groups

Communications Server Attendant includes three standard groups: Recent, Available, and All Contacts.

  • Recent lists in descending order the names of people with whom you have had recent contact through Communications Server Attendant.

    Note: People that you have answered while acting as a delegate are not listed in this group.

  • Available lists all contacts whose presence does not indicate Away, Unknown, or Offline.

  • All Contacts lists all contacts that have been added to your Contact List (except by way of being a member of a Distribution List).


Click Last search to display your most recent search criteria and results using Communications Server Attendant.

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