Configure alerts for presence status

You can configure alerts so that Communicator Mobile will notify you when a contact’s presence status changes. Alerts can be configured only for contacts that you have tagged.

Note: If your device receives multiple alerts for one contact’s presence changes in quick succession, you will only see the last alert.

To configure visual alerts for presence status

  1. In the main window, tap Menu > Options.

  2. Tap the Alerts tab. Select the Display status alerts for tagged contacts check box.

  3. To display alerts even when your presence status is set to Do Not Disturb, select the Display alerts when status is Do Not Disturb check box.

    Note: When your presence status is set to Do Not Disturb, Communicator Mobile will only display alerts for tagged contacts that you have granted Team or Personal level access.

  4. When you are done, tap ok.

Note: Ensure that you configure your device’s Alerts settings, in addition to configuring alerts in Communicator Mobile, as described in the following procedures.

To configure device alerts

  1. In the Contact List, tap Menu > Options.

  2. Tap the Alerts tab > Sounds and Notifications.

  3. In Sounds & Notifications, tap the Notifications tab.

  4. Tap the Event list, and then do one or both of the following, according to your preferences:

    • To receive an audio alert when you receive a new message, tap New message: Communicator, and then select the Play sound check box. Optionally, select the Vibrate check box to also make the device vibrate when you receive an incoming conversation.

    • To receive an audio alert when the status of a tagged contact changes, tap Status change: Communicator, and then select the Play sound check box. Optionally, select the Vibrate check box to also make the device vibrate when you receive a presence update.

  5. When you are done, tap ok.


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