Change storage space for your subscription to Office 365 operated by 21Vianet

Note:  This article applies only to Office 365 operated by 21Vianet in China.

If you start to run out of storage for your SharePoint Online site collections, you can add storage to your Office 365 subscription if your plan is eligible.

If you are an Enterprise admin, you can find out if you are approaching your storage limits in one of two ways:

  • Go to Admin > SharePoint > Site collections

  • Sign up for an email alert when you set your storage quota (Admin > SharePoint > Site collections > Storage Quota > Send e-mail to)

Then you can add or remove storage space for your subscription.

To add storage space to your subscription

  1. Click Admin > Office 365 > Billing > Subscriptions or Manage and purchase subscriptions > Subscription name.

  2. On the Subscription details page, next to the number of user licenses, or next to Optional add-ons, click Add more or Change quantity.

    Notes:  If you don’t see Optional add-ons on the Subscription details page:

    • You may not have purchased any add-ons yet    To purchase the SharePoint Online Storage or SharePoint Online Storage for Small Business add-on, beside the number of user licenses, click Add more or Change quantity. You will then be able to complete the rest of these steps.

    • You may be using a trial subscription    Storage space add-ons are not available for trial subscriptions.

    • Your subscription may not be eligible for storage add-ons    Check the eligibility list.

  3. On the next page, enter the amount of storage you want to add in the box for Office 365 Extra File Storage.

  4. Click Add licenses.

  5. Review the details of your order, and then click Place order.

To remove storage space from your subscription

To remove storage space from your subscription, contact the 21Vianet support team.

Is my plan eligible for SharePoint Online storage?

SharePoint Online storage is available for the following subscriptions:

  • Office 365 Enterprise E1

  • Office 365 Enterprise E2

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

  • Office 365 Midsize Business

  • SharePoint Online (Plan 1)

  • SharePoint Online (Plan 2)

SharePoint Online Storage for Small Business is available for the following subscriptions:

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Office 365 Small Business Premium

  • Office 365 Small Business

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