Change how you get 2-step verification codes

Depending on how your Office 365 admin set up 2-step verification for your organization, you might be able to change how you get your codes.

  1. Sign in to Office 365 using your password and verification code.

  2. Choose Settings Office 365 Settings button > Office 365.

  3. Choose Security & Privacy > Additional security verification.

  4. Choose Update my phone numbers used for account security. This will display the following page:

    additional security verification page
  5. Choose how you want to get your verification code. Although all options are listed, your admin may not make them all available; you'll get a message if you choose one your admin didn't enable.

  6. Follow the prompts on the page.

See Also

Sign in to Office 365 with 2-step verification

Fix common problems with 2-step verification

Create an app password for Office 365

Set up 2-step verification for Office 365

Admins: Set up multi-factor authentication for Office 365 users

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!