Can I use mail merge in Word Online?

No. If you open a mail merge document that you created with the Word desktop application, Word Web App will preserve all of the mail merge settings in it, but you can’t perform a mail merge or edit any mail merge settings.

If you have the Word desktop application, use the Open in Word command to open the document and perform a mail merge there.

If you don’t have Word, you can try or buy it in the latest version of Office now.

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