Add your other email accounts to Outlook.com

Do you have email accounts like Gmail or Yahoo mail? Simplify things and connect them to your Outlook.com account. Then you can see all your email accounts in one place—Outlook.com. Not only that, you can use your Outlook.com account to send email that uses the email address of the connected account. Each connected account is listed as a folder in your folder pane so you can switch between them without ever leaving Outlook.com.

If you want to create a new email address for yourself within your existing Outlook.com account, see Add or remove an email alias in Outlook.com.

Notes: 

  • Connected accounts sync every time you sign in to Outlook.com and once per hour while you're using Outlook.com.

  • Currently, you can't change your connected account settings in the Outlook.com beta. To manage your connected accounts, turn off the beta.

  • You can connect a maximum of 20 accounts to your Outlook.com account. If you’ve connected more than 20 accounts, you won’t be able to send or receive messages from any of your connected accounts. To resolve the issue, please remove some connected accounts so that the total number of connected accounts is 20 or less.

Connect another email account to your Outlook.com account

  1. Go to Connected accounts in Outlook.com settings. Sign in to Outlook.com if prompted.

  2. If you're connecting a Gmail account, choose Gmail. To connect any other type of email account, choose Other email accounts.

  3. On the Connect your email account page, enter your name and the full email address and password of the email account you want to connect to your Outlook.com account and then select OK.

    If you've turned on two-step verification for the account you want to connect to Outlook.com, you will need to create an app password for that account. Go to your provider's account security page and create an app password. Then, go to Outlook.com and enter that password on the Connect your email account page.

Important: 

  • If you connect another email account to your Outlook.com account, please keep your Microsoft account as the primary alias. For more information, see Add or remove an email address in Outlook.com.

  • Not all features are available in every region. If you don't see the connected accounts option, this feature might not be available for your account.

  • If you get a message that Outlook.com couldn't connect to the server for your other account, select Back and make sure you entered the correct email address and password for your account.

  • If that doesn't work, you might be connecting a POP account. See What are IMAP and POP? and POP and IMAP settings for Outlook on the web for more information.

  • GoDaddy accounts: If you use Outlook.com to access a GoDaddy domain, you might not be able to sync your accounts using IMAP. To resolve this, you should remove it and reconfigure it as a POP connection. For instructions about how to reconfigure your GoDaddy domain, go to Set up your email address with POP.

    If none of these steps resolve your issue, or you need to have IMAP enabled (it's disabled by default), contact GoDaddy support.

Send email from a different email address

You can choose to send email from any account you've connected to your Outlook.com account.

  1. In the compose window, select More actions > Show From to see the From line.

  2. Select From and choose which email address you want to use.

    A screenshot showing the From address drop-down menu.

You can also change your default From address:

  1. Go to Connected accounts in Outlook.com settings. Sign in to Outlook.com if prompted.

  2. Select Change your From address.

  3. Choose an address from the drop-down list and select Save.

Frequently asked questions about connected accounts on Outlook.com

Incorrect settings are the most common problem when connecting accounts to Outlook.com. Confirm your account settings with your provider. After you set up your account, sign out and sign in again, and make sure that your settings are correct.

At this time, Outlook.com only supports rules on new items that are sent to your Outlook.com inbox.

Outlook.com does not filter messages sent to your connected account. Any junk mail filtering occurs on the server that hosts your connected account.

Your calendar is linked to your Outlook.com account and not your connected account. Calendar invitations are sent from the account that's linked to your calendar.

The Outlook.com Sent Items folder only syncs what is available on the connected account server. If the item doesn't appear in the Sent Items folder of the connected account server, it will not appear in the Outlook.com Sent Items folder.

Syncing between your connected account and Outlook.com is one-way only. When you connect an account, Outlook.com syncs email from your connected account, but it doesn't sync any changes you make in Outlook.com back to your connected account. If you delete, move, or read an email from a connected account in Outlook.com, you won't see the change when you go to your connected account.

If you're not able to send or receive email from your connected account, this might be due to delays in syncing some connected accounts. We're aware of the issue and a fix will be released soon. In the meantime, we suggest you use the free Mail for Windows 10 app to send and receive email from your connected account. Read how to Set up email in Mail for Windows 10.

Still need help?

Community Forum button Contact Support button

Related Topics

Add or remove an email alias in Outlook.com

Connect email accounts in Outlook on the web (Office 365)

Add your Outlook.com account to another mail app

Expand your skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×