Add, update, or remove a credit card or other payment option for Office 365 for home

When you buy an Office 365 for home subscription directly from Microsoft, you can pay for your subscription with a credit or debit card. Depending on your country/region, you can also pay for your subscription with a bank, direct debit, or other account, or with a PayPal account. Payment for subscriptions is managed through your Microsoft account at account.microsoft.com. If you want to pay for your Office 365 subscription online, you must add at least one payment option to your Microsoft account before you can do that. Learn more about Microsoft accounts.

Note: Some payment options are not available in certain countries/regions.

Manage credit/debit cards

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Choose Add a payment option.

    Screenshot of the Payment options page, showing the Add a payment option link.
  3. On the next page, choose Credit/debit card, then choose Next. Your screen might look like either of the following screenshots:

    Screenshot of the Choose a payment option menu, showing the available options for the United States.

    Screenshot of the Choose a payment option menu, showing the available options for Austria.

    Note: If the country displayed in the For purchases in drop-down list is not correct, choose a different country/region from the list. The list of available payment options might change, depending on the country/region you choose.

  4. On the next page, enter the card information, then choose Next. The card is now listed as an available payment option.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Find the card that you want to update, and choose Edit info.

    Screenshot of the Payment options page, showing the Edit info, Remove, and View order history links for a credit card.
  3. Update the information, and then choose Next. The card information is now updated.

    Note: You can’t change the card type or the card number. If you want to change the card type or number, you’ll have to add a new credit/debit card.

Note: You can’t remove a payment option that’s currently used to pay for an active subscription until you select a different payment option for that subscription.

Caution: When you remove a payment option, it’s removed from all Microsoft services.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Find the card that you want to remove, then choose Remove.

    Screenshot of the Payment options page, showing the Edit info, Remove, and View order history links for a credit card.
  3. On the next page, choose Yes, remove.

    Screenshot of the verification page for removing a credit card.
  4. On the next page, choose Back to payments.

    Screenshot of the confirmation page after a credit card is removed.

Tip: If the Remove link isn’t displayed for the payment option you want to remove, it’s because it’s currently associated with an active subscription. To resolve this, first select a different payment option for that subscription, then repeat these steps.

Manage bank, direct debit, or other accounts

Depending on your country/region, you might have the option to add a bank, direct debit, or other type of account as a payment option for your Microsoft account.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Choose Add a payment option.

    Screenshot of the Payment options page, showing the Add a payment option link.
  3. On the next page, choose Bank account (US only), or Direct Debit (where available), then choose Next. Your screen might look like either of the following screenshots:

    Screenshot of the Choose a payment option menu, showing the available options for the United States.

    Screenshot of the Choose a payment option menu, showing the available options for Austria.

    Note: Some countries/regions might have a different account option.

  4. On the next page, enter your account information, then choose Next. The account is now listed as an available payment option.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Find the account you want to update, and choose Edit info.

    Screenshot of the Payment options page, showing the Edit info, Remove, and View order history links for a bank account.
  3. Update the information, and then choose Next. The account information is now updated.

    Note: You can’t change the account type or the account number. If you want to change the account type or number, you’ll have to add a new account.

Note: You can’t remove a payment option that’s currently used to pay for an active subscription until you select a different payment option for that subscription.

Caution: When you remove a payment option, it’s removed from all Microsoft services.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Find the account that you want to remove, then choose Remove.

    Screenshot of the Payment options page, showing the Edit info, Remove, and View order history links for a bank account.
  3. On the next page, choose Yes, remove.

    Screenshot of the verification page for removing a bank account.
  4. On the next page, choose Back to payments.

    Screenshot of the confirmation page after a bank account is removed.

Tip: If the Remove link isn’t displayed for the payment option you want to remove, it’s because it’s currently associated with an active subscription. To resolve this, first select a different payment option for that subscription, then repeat these steps.

Manage PayPal

You can use PayPal to pay for your Office 365 Home or Office 365 Personal subscription in most countries/regions. If you're not sure if it's available in your area, view the list of countries/regions in the “Locations where PayPal is an option” section below.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Choose Add a payment option.

  3. On the next page, choose PayPal, then choose Next.

  4. On the next page, choose Next.

  5. Log in to your PayPal account to associate it with your Microsoft account. After you’re finished, you’re returned to the Payment options page, and your PayPal account is now listed as an available payment option.

To update information associated with your PayPal account, go to PayPal.com.

Note: You can’t remove a payment option that’s currently used to pay for an active subscription until you select a different payment option for that subscription.

Caution: When you remove a payment option, it’s removed from all Microsoft services.

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.

  2. Find your PayPal account, and choose Remove.

  3. On the next page, choose Yes, remove.

  4. Choose Back to payments.

Tip: If the Remove link isn’t displayed for the payment option you want to remove, it’s because it’s currently associated with an active subscription. To resolve this, first select a different payment option for that subscription, then repeat these steps.

PayPal is only available in the following countries/regions:

  • Australia

  • Austria

  • Belgium

  • Canada

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • Germany

  • GGreece

  • Hong Kong

  • Ireland

  • Israel

  • Italy

  • Japan

  • Liechtenstein

  • Luxembourg

  • Malta

  • Mexico

  • Netherlands

  • New Zealand

  • NNorway

  • Philippines

  • Poland

  • Portugal

  • Singapore

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • Switzerland

  • Taiwan

  • Thailand

  • United Arab Emirates

  • United Kingdom

  • United States

Change the payment option you're using to pay for a subscription

After you’ve added or updated a payment option for your Microsoft account, you can change the payment option that you use to pay for your Office 365 subscription.

  1. Sign in to the Services & subscriptions page with the Microsoft account associated with your Office 365 subscription.

  2. Find the subscription you want to change, and choose Change how you pay.

    Screenshot of the Services & subscriptions page, showing the subscription details for an Office 365 Home subscription.
  3. In the Change how you pay drop-down list, do one of the following:

    • Choose a different payment option. The Pay with section updates to show that your subscription now uses the new payment option.

    • Choose Add a new way to pay, and continue to the next step.

    Screenshot of the Services & subscriptions page, showing the Change how you pay drop-down menu for an Office 365 Home subscription.
  4. On the next page, choose a payment option, enter the details, and then choose Next.

    Screenshot of the top of the Change how you pay for your Office 365 subscription page, showing 3 different payment options.

    Note: Some countries/regions might have different payment options.

  5. On the next page, choose Back to subscriptions. Your subscription is now ready to use the payment option you selected.

    Screenshot of the confirmation after a new payment option is selected.

Still need help? Contact Support

As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.

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See Also

Billing and account overview for Office 365 for home

View your order history for Office 365 for home

Renew Office 365 for home

Cancel Office 365 for home

Troubleshoot billing for Office 365 for home

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