Add records at NoIP to set up your SharePoint Online Public Website

Note: The SharePoint Online Public Website information in this article applies only if your organization purchased Office 365 prior to March 9, 2015. If you purchased Office 365 after March 9, 2015, use an Office 365 website hosting partner.

Before you rename the site to use your custom domain name, make sure that you've finished designing the website (in Office 365) and that you're ready for everyone to see it. Then, when you're ready to use your custom domain for the address, you create (at the DNS host for your domain) a CNAME record to point to your customized website.

Ready to create that CNAME record at NoIP? Follow the steps in this article. (Need more help? Get support.)

Add the CNAME record to use your custom domain

First, review one of the two following linked articles (depending on the Office 365 subscription that you have) for an overview of the process.

Then, when you’re ready to create the required CNAME record, use the following steps.

Note: To create this CNAME record, you need to choose an existing Hostname record and then associate a CNAME record to that record.

  1. To get started, go to your domains page at NoIP by using this link. You'll be prompted to Sign In.


  2. On the Manage Hosts page, choose Modify for the “www” hostname.

    Note: NoIP automatically creates this domain for all NoIP Plus Managed DNS accounts or better.


  3. Associate a CNAME record to this host.

    On the Update Host page, select DNS Alias (CNAME), and then in the box for the new record, type or copy and paste the value from the following table.


    Where name is the name of your custom domain (for example,


  4. Choose Update Host.


Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Set up redirection so that people can get to your public website if they don’t type www

NoIP only offers redirection when you are in offline mode. We do not recommend using this mode unless you are taking your site offline.

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Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

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