Add records at Network Solutions to set up your SharePoint Online Public Website

Note: The SharePoint Online Public Website information in this article applies only if your organization purchased Office 365 prior to March 9, 2015. If you purchased Office 365 after March 9, 2015, use an Office 365 website hosting partner.

Before you rename the site to use your custom domain name, make sure you've finished designing the website (in Office 365) and that you're ready for everyone to see it. Then when you're ready to use your custom domain for the address, you create (at the DNS host for your domain) a CNAME record to point to your customized website.

Ready to create that CNAME record at Network Solutions? Follow the steps in this article. (Need more help? Get support.)

Add the CNAME record to use your custom domain

First, review one of the two following linked articles (depending on the Office 365 subscription you have) for an overview of the process.

Then, when you’re ready to create the required CNAME record, use the steps in the following procedure.

  1. To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.

    Important: Before you choose the Login button, first choose Manage My Domain Names in the Log In to: drop-down list.


  2. Select the check box next to the name of the domain that you are modifying.


  3. Choose Manage Advanced DNS Records.

    (You may have to scroll down.)


  4. Scroll down to the Host Aliases (CNAME Records) section, and then choose Edit CNAME Records.


  5. In the boxes for the new record, type or copy and paste the values from the following table.



    Refers to Host Name

    Other Host
    (select the Other Host option button)

    Use the name of your custom domain (for example,


    (No setting)

    where name is the name of your custom domain without the www (for example,

    This value MUST end with a period (.)


  6. Choose Continue.


  7. Choose Save Changes.


Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Set up redirection so that people can get to your public website if they don’t type www

Network Solutions doesn’t require redirection.

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

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