Add people to your contacts using Skype for Business with a screen reader

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This article is for people who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use a keyboard and Narrator, the built-in Windows screen reader, to quickly add people and groups into your contact list in Skype for Business. You can add people or groups in your organization, and also people who are not in your organization, if you know they have a Skype account.

Notes: 

In this topic

Add a person or group who is in your organization

  1. To launch Skype for Business, press the Windows logo key, type Skype for Business, and press Enter.

    By default, Skype for Business opens in Contacts view, with the Find someone search box selected.

    Tip: To open the Contacts view from another view in Skype for Business (such as the Conversations tab or the Meetings tab), press Ctrl+1.

  2. In the Find someone search box, type a name, IM address, phone number, or Exchange distribution list name. If your organization uses Office 365 Groups, you can also search for a group name. As you type, search results are listed, and My Contacts tab appears.

    Note: Depending on your account type, two other tabs may appear, Skill and Chat rooms. When My Contacts is selected, Skype for Business searches in your organization's address book.

  3. Press the Down arrow key until you hear the name of the person you want to add.

  4. Press Enter to open a popup menu. You hear: "Send an IM button."

  5. Press Tab until you hear "More Options button," then press Enter to open the menu.

    • To add the person or group to your Favorites group in the contacts list, press A.

    • To add the person or group to another group in your contacts list, such as Other Contacts, press O, then use the Down arrow key to browse your groups. When you hear the name of the group you want, press Enter.

Add a person or group who is not in your organization

Note: Your administrator enables or disables the Skype Directory search feature in accordance with your organization's search policy. If a Skype Directory tab is not available, you won't be able to search for Skype users.

If the person or group you want to add is not in your organization, but you know they have a Skype account:

  1. Open Skype for Business. The Skype for Business window opens in Contacts view, with the Find someone search box selected.

  2. In the Find someone search box, type a name, IM address, or phone number. As you type, search results are listed under the My Contacts tab.

    Note: If the Skype Directory is enabled in your organization, Skype for Business searches the millions of Skype users. Knowing their Skype ID and location of the person or group you want to add helps narrow the search. You can also search using their email address or Microsoft account, for example, John@outlook.com.

  3. Press Tab until you hear: "My Contacts Search, 1 of 3."

  4. Press the Right arrow key until you hear "Skype Directory Search, 2 of 3," then press Enter. You hear: "Selected."

  5. Press Tab twice to change focus to the search results, then press the Down arrow key until you hear the name of the person you want to add.

  6. Press Enter to open a popup menu. You hear: "Add to group button." Press Enter to open the menu.

    • To add the person into your Favorites list, press A.

    • Press the Down arrow key until you hear the name of the group you want, then press Enter.

    Note: When you add a Skype contact in Skype for Business, a notification is sent to the person you've just added. The person has to accept your request before you can send messages to them.

Delete a contact from your list

  1. In the Contacts view, press Tab until you hear the name of a contact. Then press the Down arrow key until you hear the name of the contact you want to delete.

  2. Press Enter to open a popup menu. You hear: "Send an IM button."

  3. Press Tab until you hear "More Options button," then press Enter to open the menu.

    • To remove a contact from the current group and move them to the Other Contacts group, press G.

    • To remove the person or group off your Contacts list, press R.

  4. A confirmation window opens. You hear: "No button." To confirm the deletion, press Y.

See also

Make or receive a call using Skype for Business with a screen reader

Share your screen using Skype for Business with a screen reader

Keyboard shortcuts for Skype for Business

Set up your device to work with accessibility in Office 365

Make your meeting more accessible with Skype for Business

You can quickly add people to your contacts list in Skype for Business for Mac by using VoiceOver, the screen reader for Mac. You can add people or groups in your organization, and also people who are not in your organization, or delete contacts who are currently on your list.

Note: This topic assumes that you are using the built-in Mac OS screen reader, VoiceOver. To learn more about using VoiceOver, go to VoiceOver Getting Started Guide.

In this topic

Add a person who is in your organization

You can quickly add a person from your organization, by searching for a name, IM address, or contact number.

  1. Start Skype for Business for Mac and sign in if necessary. The Skype for Business for Mac window opens in Contacts view. To select the Search for Contacts box, press Tab repeatedly. You hear: “Search for contacts.”

    Tip: The Quick Nav option allows you to navigate apps using only the arrow keys. To turn Quick Nav on or off, press the Left and Right arrow keys at the same time. To learn more about Quick Nav, go to VoiceOver for Mac: Navigate using Quick Nav.

  2. In the Search for Contacts box, type a name, IM address, or phone number. As you type, search results are listed.

  3. To go to the results list, press Shift+Tab, until you hear “Leaving group. Table” and the top search result. Press the Up or Down arrow key until you hear the name of the person you want to add.

  4. To go to the menu bar, press Fn+Control+F2. You hear: “Menu bar Apple.”

  5. Use the Right arrow key to browse to Contacts, and press the Down arrow key to open the Contacts menu. You hear: “Contacts.”

  6. Press the Down arrow key to select Add Contact. You hear: “Add contact.” Then press Enter to add the person to your list.

Add a person who is not in your organization

You can add people who are not in your organization, if they have a Skype account.

Note: Your administrator enables or disables the Skype Directory search feature in accordance with your organization's search policy. If a Skype Directory tab is not available, you won't be able to search for Skype users.

  1. Start Skype for Business for Mac and sign in if necessary. The Skype for Business for Mac window opens in Contacts view. To select the Search for Contacts box, press Tab repeatedly. You hear: “Search for contacts.”

  2. In the Search for Contacts box, type the IM address, or phone number. As you type, search results are listed.

  3. To go to the results list, press Shift+Tab, until you hear “Leaving group. Table” and the top search result. Press the Up or Down arrow key until you hear the name of the person you want to add.

  4. To go to the menu bar, press Fn+Control+F2. You hear: “Menu bar Apple.”

  5. Use the Right arrow key to browse to Contacts, and press the Down arrow key to open the Contacts menu. You hear: “Contacts.”

  6. Press the Down arrow key to select Add Contact. You hear: “Add contact.” Then press Enter to add the person to your list.

Delete a contact from your list

  1. Go to the Contacts view, in the Main navigation group. Navigate by pressing Tab, until you hear: “Contacts, button.”

  2. To go to your Contacts list, press Spacebar, and press Tab twice. You hear: “Contacts table.”

  3. If needed, to expand a contact group, press the Right arrow key.

  4. Press the Down arrow key to browse to the contact until you hear the name of the person you want to delete.

  5. To go to the menu bar, press Fn+Control+F2. You hear: “Menu bar Apple.”

  6. Use the Right arrow key to browse to Contacts, and press the Down arrow key to open the Contacts menu. You hear: “Contacts.”

  7. Press the Down arrow key to select Remove Contact. You hear: “Remove contact.” Then press Enter to remove the person from your list.

See also

Technical Support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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