Add people to your contacts using Skype for Business with a screen reader

Office Accessibility Center > Accessibility support for Skype for Business

You can quickly add people and groups into your contact list in Skype for Business by using a screen reader and a keyboard. You can add people or groups in your organization, and also people who are not in your organization, if you know they have a Skype account.

In this topic

Add a person or group who is in your organization

  1. Open Skype for Business. The Skype for Business window opens in Contacts view, with the Find someone search box selected.

    Tip: To open the Contacts view from another view in Skype for Business (such as the Conversations tab or the Meetings tab), press Ctrl+1.

  2. In the Find someone search box, type a name, IM address, or phone number. If your organization uses Office 365 Groups, you can also search for a group name. As you type, search results are listed, and My Contacts tab appears. Depending on your account, two other tabs may appear, Skill and Chat rooms. When My Contacts is selected, Skype for Business searches in your organization's address book.

  3. Press the Down arrow key until you hear the name of the person you want to add.

  4. To open the context menu, press Shift+F10. You hear: "Menu."

  5. In the context menu:

    • To add the person or group to your Favorites list, press A.

    • To add the person or group to your Other Contacts list, press O. When you hear “Other contacts,” press Enter.

Add a person or group who is not in your organization

Note: Your administrator enables or disables the Skype Directory search feature in accordance with your organization's search policy. If a Skype Directory tab is not available, you won't be able to search for Skype users.

If the person or group you want to add is not in your organization, but you know they have a Skype account:

  1. Open Skype for Business. The Skype for Business window opens in Contacts view, with the Find someone search box selected.

  2. In the Find someone search box, type a name, IM address, or phone number. As you type, search results are listed, under the My Contacts tab.

  3. If the Skype Directory is enabled in your organization, Skype for Business searches the millions of Skype users. Knowing their Skype ID and location of the person or group you want to add helps narrow the search. You can also search using their email address or Microsoft account, for example, John@outlook.com.

  4. Press the Down arrow key until you hear the name of the person you want to add.

  5. To open a context menu, press Shift+F10. You hear: "Menu."

  6. In the context menu:

    • To add the person to your Favorites list, press A.

    • To add the person to your Other Contacts list, press O. When you hear “Other Contacts,” press Enter.

    Note: When you add a Skype contact in Skype for Business, a notification is sent to the person you've just added.

Delete a contact from your list

  1. In the Contacts view, press Tab until you hear "Favorites group." Then press Down arrow key until you hear the name of the contact you want to delete.

  2. To open the context menu, press Shift+F10. You hear: "Menu."

  3. To remove the person or group off your Contacts list, press R. A confirmation window opens. You hear: "No button."

  4. To confirm, press Y.

See also

Get started using a screen reader with Skype for Business

Keyboard shortcuts for Skype for Business

Skype for Business accessibility for people with disabilities

Technical Support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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