Add, change or remove an emergency location for your organization

Depending on the number of physical locations in your organization you can create emergency locations for buildings, floors, and offices to create a more specific emergency address. See, What are emergency locations and addresses?.

Want to know how to get a Calling Plan and how much they cost, see Skype for Business and Microsoft Teams add-on licensing.

Add an emergency location to an emergency address

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business.

  3. In the left navigation go to Voice > Emergency locations > select the emergency address that you want to add a location for.

    IMPORTANT: For you to see the Voice option in the left navigation in the Skype for Business admin center, you must first buy at least one Enterprise E5 license, one Phone System add-on license, or one Audio Conferencing add-on license.

  4. In the Action pane, under Associated locations, click Change.

  5. In the Locations associated with > Add new and in Enter another associated location. For example, put in "Building 64 Floor 1" and click Check.

  6. Click Save.

Change an emergency location for an emergency address

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business.

  3. In the left navigation go to Voice > Emergency locations > select the emergency address that you want to add a location for.

  4. In the Action pane, under Associated locations, click Change.

  5. In the Locations associated with click the link for the location in the list and in Change associated location details. For example, put in "Building 64 Floor 1" and click Check.

  6. Click Save.

Remove an emergency location from an emergency address

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business.

  3. In the left navigation go to Voice > Emergency locations > select the emergency address that you want to add a location for.

  4. In the Action pane, under Associated locations click Remove.

  5. Click Save.

Related Topics

Skype for Business Online PSTN services use terms
Emergency calling terms and conditions

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