“Word was unable to load an add-in” error when using EndNote CWYW add-in in Word 2016 for Mac 64-bit

Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues.

Last updated: August 2016


When using the Word 2016 for Mac 64-bit (version 15.25 or later), you receive the following error when using the Thompson Reuters EndNote X7 Cite While You Write (CWYW) add-in:

"Word was unable to load an add-in" error mesage

Status: Fixed

Thompson Reuters EndNote just released the latest compatible version, EndNote X7.6 for Mac add-in. For information on how to get the add-in, go to http://endnote.com/downloads/available-updates.

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See Also

Error message and Add-in Compatibility after upgrading to Office for Mac 64-bit Office

KB 3187505: Office 2016 for Mac 64-bit Upgrade

Office 2016 for Mac upgrade to 64-bit

Mac Office and the Transition to 64-bit

Fixes or workarounds for recent issues in Word for Mac

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