You can't create a Records Center site as a subsite in SharePoint Online

Problem

When you try to create a Records Center site at the subsite level in a Microsoft SharePoint Online site collection that uses the Publishing Portal template, that option isn’t available.

Solution

To resolve this issue, create a Record Center site as a site collection in the SharePoint admin center.

More information

This issue occurs because Records Center sites cannot be created at the subsite level in a Publishing Portal site. This is expected behavior in SharePoint Online.


Still need help? Go to Microsoft Community.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×