Why does OneDrive restart Windows Explorer?

Why does OneDrive restart Windows Explorer?

When you sign in to Windows after OneDrive has been updated, Windows Explorer will exit and restart.

Is OneDrive crashing Windows Explorer?

No, the restarting of Windows Explorer is to ensure that sync can work correctly.

Need more help?

More fixes for recent OneDrive issues

Learn about OneDrive Files On-Demand

Fix sync issues with personal OneDrive

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Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

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Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact One Drive for Business support from your PC or Mac, open the activity center, select More > Send feedback > I don't like something.

One Drive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Tips
Letting us know your location may help us resolve your issue more quickly.

All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.

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