What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office 365 subscription

All Office 365 plans allow you to view documents using the Word, Excel, PowerPoint, or OneNote apps for iOS, Android, or Windows mobile devices. However, the features and documents available to you depend whether or not you're using an Office 365 qualifying plan or non-qualifying plan, or if you have a one-time purchase of Office. Be sure to check that your device also meets the system requirements to use the apps.

Important: If you're using an iPad Pro or a Windows 10 device with a screen size larger than 10.1 inches, you must have a qualifying Office 365 plan to edit documents. Check below to see what features are available with your plan or version of Office.

Check your plan to see what you can do in the Office apps

Qualifying plans

 Office 365 Home
 Office 365 Personal
 Office 365 University

 Office 365 Business
 Office 365 Business Premium
 Office 365 ProPlus

 Office 365 Education E5

 Office 365 ProPlus
 Office 365 Enterprise E3
 Office 365 Enterprise E4
 Office 365 Enterprise E5

 Office 365 Nonprofit Business Premium
 Office 365 Nonprofit E3
 Office 365 Nonprofit E5

 Office 365 U.S. Government E3
 Office 365 U.S. Government E4

Non-qualifying plans

One-time purchase versions, such as:
 Office Home & Student
 Office Home & Business
 Office Professional

Volume license versions, such as:
 Office Professional Plus
 Office Standard

Office 365 subscriptions without an Office license, such as:
 Office 365 Business Essentials

 Office 365 Enterprise E1

 Office 365 Education

 Office 365 Nonprofit Business Essentials
 Office 365 Nonprofit E1

 Office 365 U.S. Government E1

 Project Online Essentials

With a qualifying plan you can:   

- View documents
- Do basic editing
- Access extra features in the app:

- iPad and iPhone extra features
- Android extra features
- Windows phone and Windows tablet

With a non-qualifying plan, you don't have access to the app's extra features, but you can do the following:   

- View documents
- Do basic editing (for non-business accounts and files). Learn more.

*More about non-qualifying plans

The non-qualifying plans listed above, don't come with a license for the Office desktop apps, so if you have one of these plans you can only view and not edit any documents you save to Office 365 services such as OneDrive for Business and SharePoint team sites. To edit Office files you saved to these services, you must have a subscription to one of the qualifying Office 365 Business, Education, Nonprofit, or Government plans, and your Office 365 admin must have assigned you an Office license.

You also need a qualifying plan to do any kind of editing on an iPad Pro or a Windows 10 device larger than 10.1 inches.

If you have a qualifying Office 365 Business, Education, Nonprofit, or Government plan, but find you still can't edit documents on an iOS, Android, or Windows device, check that your admin assigned you a license to install the latest version of Office. See What Office 365 business product or license do I have?

Compare plans

For a comparison of Office 365 plans, select from these options:

Home plans | Small business plans | Business plans | Education plans | Nonprofit plans | Government plans

Additional information

Click on a section below for details.

To use the Office apps, make sure that your device meets the system requirements for your particular Mobile device.

Select your device from the list below to see information about how to install and set up the Office apps Word, Excel, PowerPoint, and OneNote using the account associated with your Office 365 subscription.

Try one of these solutions to help with your issue.

  • Make sure you're using the correct Microsoft account, or work or school account
    When signing to Word, Excel, PowerPoint, or OneNote, use the Microsoft Account associated with your Office 365 subscription with or the work or school account you use with Office 365 for business.

  • Verify your user name and password is working
    Use a browser to verify that you are signing in with the username and password that's associated with your Office 365 subscription. See Where to sign in to Office 365 for the correct sign in location for your particular subscription.

  • Verify you have a licence to Office (Office 365 for business subscribers only)
    If you're using Office 365 for business, verify you have a license for the desktop version of Office. See What Office 365 product or license do I have?

  • Check your system requirements
    Make sure your device meets the system requirements. You can also find up-to-date system requirements on the app pages for Word, Excel, PowerPoint, or OneNote in the Apple Store or Google Play.

  • iPad users - reset your app
    If you’re using an iPad and you see the errors: No subscription found or This Apple ID doesn’t have a paid Office 365 subscription, try resetting the apps.

    1. Go to iPad Settings.

    2. In Settings, tap to select one of your Office for iPad apps like Word, Excel, or PowerPoint.

    3. Under RESET, tap Reset <app name>.

    4. Slide to enable Delete Login Credentials.

    5. Close the app. To close on your iPad, press the Home button twice, swipe to find your app, and then swipe the previews screen up.

Admins can also add an external link to the software installation package on the company portal by using the Microsoft Intune Software Publisher. This link lets users download the app directly from an online store, or run the app as a Web app from a website. The app is not hosted by Microsoft Intune. For more information, see Documentation Library for Microsoft Intune.

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