Video formats you can play on the OneDrive website

Video formats you can play on the OneDrive website

You can play most audio and video files, including mp4, Apple and QuickTime movie files directly from the OneDrive website.

Supported audio and video formats in OneDrive

The following audio/video files can be played directly from your OneDrive in most browsers: .3g2, .3gp, .3gp2, .3gpp, .aac, .adts, .asf, .avi, .mp3, .m4a, .m4v, .mov, .mp4, .sami, .smi, .wav, .wma, .wmv

If you have videos in a different format, you can still upload them to OneDrive, but they might not play directly in a browser. To view them on a mobile device, you’ll need to download them first.

If a file doesn’t play, the format might be one that either OneDrive or your mobile device doesn't support. 

Note: DRM-protected video files can’t be played on OneDrive.

Workarounds for sharing and viewing videos in iOS 11

With iOS 11, Apple introduced a new video format that is not compatible with many devices and services. We're actively working on updating OneDrive to support playback of these videos.

Workaround for sharing new videos

To return your videos back to the standard format, please do the following:

  1. Go to iOS Settings.

  2. Tap Camera > Formats > Most Compatible.

Workaround for viewing existing videos

To play videos already in the new format, please do the following:

  1. Find the video in OneDrive.

  2. Tap the video to open it.

  3. Tap the Offline command in the top right (cloud with the download icon).

    Once the video is offline you'll be able to play it.

Learn more

Save photos and videos to OneDrive automatically

For more details of supported file formats and codecs, read the list of Supported Media Formats.

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

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Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact One Drive for Business support from your PC or Mac, open the activity center, select More > Send feedback > I don't like something.

One Drive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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