Use read receipts for messages in Teams

Use read receipts for messages in Teams

Want to know if people have read or seen messages you've sent? Use read receipts. When they read your message the Seen  Read receipt icon in Teams confirmation appears next to it. Otherwise, you'll just see a confirmation that your message was sent Delivered message icon in Teams .

Note: By default, Read receipts are on for everyone. Your admin decides whether you have this feature and the ability to turn it off.

What's going to count as someone having read your message?

  • Everyone must have read receipts turned on  
    If you are chatting with someone who has it turned off or someone who’s outside your organization, you won't see read receipts from that person. 

  • Clicking into the chat window is the action that marks a message as a read receipt
    You won't get a read receipt if someone sees your message in a notification or in the Activity feed. Or if they see or respond from a banner notification, or the power bar. You'll only get a read receipt if someone has clicked into the chat and responded there.

What will not trigger a read receipt?

As mentioned above, a message will have a read receipt only if the recipient has clicked into the chat window. Read receipts won’t mark a message as seen if viewed from a quick entry point like someone's profile, a banner notification, or the power bar.

Turn on or turn off read receipts

To see or change this option, click your profile pic at the top of Teams, and then select Settings > Privacy. From there, turn on or off Read receipts.

Go to Settings > Privacy > Read receipts in Teams.

Important: Your admin decides whether you can turn this setting off.

See who’s read your message in a group chat

The Read by option shows who’s seen your message in a group chat of 20 people or less. When everyone has read your text, the Seen  Read receipt icon in Teams confirmation appears next to your message.

From a chat message, select More options > Read by in Teams.

To see who's read your message, go to that message in a group chat, and select More options Format icon in Teams. > Read by. Everyone with a read receipt confirmation appears in the list.

Turn on or turn off read receipts

Want to make sure people have read or seen messages you've sent? Use read receipts. When they read your text, the Seen   Read receipt icon in Teams confirmation appears next to the message. Otherwise, you'll just see a confirmation that your message was sent Delivered message icon in Teams .

Note: By default, read receipts are on for everyone. Your admin decides whether you can turn this setting off.

To see or change this option, select your profile picture at the top of the app, then select Settings > General. From there, turn on or off Read receipts

Note: If you switch to another organization on your phone, you can turn on or turn off read receipts for that organization.

See who’s read your message in a group chat

The Read by option shows who’s seen your message in a group chat of 20 people or less.

To see who's read your message, go to that message in a group chat, and select More More options button > Read by. Everyone with a read receipt confirmation appears in the list.

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