Use a screen reader to check your voicemail in Microsoft Teams

Use a screen reader to check your voicemail in Microsoft Teams

Read out loud symbol with the label Screen reader content. This topic is about using a screen reader with Office

This article is for people who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use Microsoft Teams with your keyboard and a screen reader, such as JAWS or Narrator, the built-in Windows screen reader, to check your voicemail.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • For keyboard shortcuts, go to Keyboard shortcuts for Microsoft Teams.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.

  • This topic makes note of the JAWS functionality as well. To learn more about JAWS for Windows, go to JAWS for Windows Quick Start Guide.

  • This topic makes note of the NVDA functionality as well. To learn more about NVDA, go to NV Access | Get Help.

  • This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.

Check your voicemail

  1. In Microsoft Teams, press Ctrl+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail," and then press Enter. The focus moves to the voicemail table.

  3. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  4. To play a voicemail, press Enter, then press the Right arrow key until you hear "Play voicemail," and then press Enter again. With JAWS, press Enter, then press the Down arrow key until you hear "Play voicemail," and then press Enter again. With NVDA, press Enter, then press the Right arrow key until you hear "More options," and then press the Down arrow key until you hear "Play voicemail," and they press Enter.

See also

Use a screen reader to chat in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Microsoft Teams

Use Microsoft Teams on Mac with your keyboard and VoiceOver, the built-in Mac OS screen reader, to check your voicemail.

Notes: 

Check your voicemail

  1. In Microsoft Teams, press Command+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail" followed by the number of new voicemails.

  3. Press Return. The focus moves to the voicemail table.

  4. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  5. To play a voicemail, press Return, then press the Right arrow key until you hear "Play voicemail," and then press Return again.

See also

Use a screen reader to chat in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Microsoft Teams

Use Microsoft Teams for Windows 10 S with your keyboard and Narrator, the built-in Windows screen reader, to check your voicemail.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • You can easily access the keyboard shortcuts list from within Microsoft Teams. Press Ctrl+E to go to the Search field, type /keys, and then press Enter.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.

  • This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.

Check your voicemail

  1. In Microsoft Teams, press Ctrl+Shift+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail," and then press Enter. The focus moves to the voicemail table.

  3. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  4. To play a voicemail, press Enter, then press the Right arrow key until you hear "Play voicemail," and then press Enter again.

See also

Use a screen reader to check recent activity in Microsoft Teams

Use a screen reader to chat in Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Use a screen reader to explore and navigate Microsoft Teams

Use Microsoft Teams in your browser with your keyboard and a screen reader, such as NVDA or Narrator, the built-in Windows screen reader, to check your voicemail.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • For keyboard shortcuts, go to Keyboard shortcuts for Microsoft Teams.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.

  • This topic makes note of the NVDA functionality as well. To learn more about NVDA, go to NV Access | Get Help.

  • This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.

  • When you use Microsoft Teams Online, we recommend that you use Microsoft Edge as your web browser. Because Microsoft Teams Online runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not Microsoft Teams Online.

Check your voicemail

  1. In Microsoft Teams, press Ctrl+Shift+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail," and then press Enter. The focus moves to the voicemail table.

  3. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  4. To play a voicemail, press Enter, then press the Right arrow key until you hear "Play voicemail," and then press Enter again.

See also

Use a screen reader to chat in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Use a screen reader to explore and navigate Microsoft Teams

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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