Troubleshoot when Learning Tools ribbon buttons don't work

If you’ve installed the Learning Tools Add-in, but selecting a button doesn’t open Immersive Reader or Dictate, try the following solutions to fix the problem.

Solution 1: Uninstall, then reinstall Learning Tools Add-in

  1. Uninstall:

    • On Start Windows key , select Settings The Settings button .

    • Select System > Apps & features.

    • Select Learning Tools for OneNote, and then select Uninstall.

    • Follow the directions on the screen.

  2. Download and install Learning Tools Add-in.

  3. Open OneNote 2016 or 2013, then select Learning Tools.

  4. If the Immersive Reader and Dictate buttons still don't work, try the next solution.

Solution 2: Repair Office for Windows

  1. Open Start Start button , and type "programs and features". Then select Programs and Features.

    Open the Start menu and type Program and Features
  2. Select Office 365, then select  Change.

  3. Select Quick Repair, then Repair. Office Quick Repair

  4. Reopen OneNote 2016 or 2013 and select Learning Tools. If your buttons still don’t work, ask for help in the OneNote forums.

Additional resources for educators

Expand your skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×