Important: Microsoft removed the ability to connect new accounts to Outlook.com on May 10, 2021. Accounts that were connected before May 10, 2021, will continue to sync as usual until July 1, 2024, at which time syncing will no longer work for all connected accounts. To manage multiple accounts in one place, use the new Outlook for Windows, Outlook for Mac, Outlook for iOS or Outlook for Android. To see your all your email accounts, calendars, and contacts in a combined inbox, download Outlook for iOS or Outlook for Android.
If you're having problems with your connected accounts in Outlook.com, try our interactive guide:
Microsoft removed the ability to connect new accounts to Outlook.com on May 10, 2021 and will remove the ability to sync existing connected accounts on July 1, 2024.
To continue seeing emails from other accounts:
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Download Outlook for iOS or Outlook for Android, which lets you sync your email, calendar, and contacts with other email accounts, easily switch between accounts, and offers a combined inbox, search, and an integrated calendar experience. For more information about how to set up Outlook mobile on your phone, see Outlook for iOS and Android Help Center.
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Forward email from your other accounts to Outlook.com. For more information, see Automatically forward Gmail messages to another account, and Automatic email forwarding in Yahoo Mail.
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Connect your other account to Outlook for Windows or Outlook for Mac (see Add an email account to Outlook).
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Connect your other accounts to the new Outlook for Windows.
At this time, Outlook.com only supports rules on new items that are sent to your Outlook.com inbox.
Outlook.com doesn't filter messages sent to your connected account. Any junk email filtering occurs on the server that hosts your connected account.
Your calendar is linked to your Outlook.com account and not your connected account. Calendar invitations are sent from the account that's linked to your calendar.
The Outlook.com Sent Items folder only syncs what is available on the connected account server. If the item doesn't appear in the Sent Items folder of the connected account server, it will not appear in the Outlook.com Sent Items folder.
Syncing between your connected account and Outlook.com is one-way only. When you connect an account, Outlook.com syncs email from your connected account, but it doesn't sync any changes you make in Outlook.com back to your connected account. If you delete, move, or read an email from a connected account in Outlook.com, you won't see the change when you go to your connected account.
If you're not able to send or receive emails from your connected account, this might be due to delays in syncing some connected accounts. We're aware of the issue and a fix will be released soon. In the meantime, we suggest you use the free new Outlook for Windows app to send and receive emails from your connected account. Read Getting Started with the new Outlook for Windows.
If you get a message that Outlook.com couldn't connect to the server for your connected account, select Back and make sure you entered the correct email address and password for your account. If that doesn't work, you might be attempting to connect a POP account. See What are IMAP and POP? and POP, IMAP, and SMTP settings for Outlook.com for more information.
If you use Outlook.com to access a GoDaddy domain, you might not be able to sync your accounts using IMAP. To resolve this, you should remove the connected account and reconfigure it as a POP connection. For instructions about how to reconfigure your GoDaddy domain, go to Set up your email address with POP .
If none of these steps resolve your issue, or you need to have IMAP enabled (it's disabled by default), contact GoDaddy support.
Still need help?
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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here. |
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For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
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To get help and troubleshoot other Microsoft products and services, enter your problem here. |
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Post questions, follow discussions and share your knowledge in the Outlook.com Community. |
