Transfer a Lync call

You can transfer a Lync call to another person or number. For example, if you need someone else to handle the call, you can transfer to them. Or if you need to leave your office, but want to continue your conversation, you can transfer the call to your cell phone.

  1. Point to the phone/mic icon in the call window.

  2. Click the TRANSFER CALL tab, and choose one of the options:

  3. Under My Numbers, click one of your numbers, such as your mobile phone, (these are the numbers that were added to your Lync account).

  4. Under Other Options, click Another Person or Number. Then select a person, or type a number in the bar, and click OK.

Screen shot of transfer a call menu

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.