Sign in to OneDrive for Business for Windows mobile devices

Sign in to OneDrive for Business for Windows mobile devices

Access your OneDrive for Business accounts on your Windows phone with the same OneDrive app. Using the app to upload, share, and work with files in your OneDrive for Business account is the same as it is working with your personal account.

This applies to Windows 10 for phone, tablet, HoloLens, or Surface Hub.

Sign in

To add a personal account, enter your Microsoft account on the sign-in page. To add a OneDrive for Business account, enter the email address you use for your company, school, or other organization.

Notes: 

  • If you have a problem signing in with your work or school account, try signing in at OneDrive.com or contact your IT department.

  • To change or reset your OneDrive password, sign in to your account online at account.microsoft.com/security.

You can have both a personal account and OneDrive for Business accounts. To add an additional account:

  1. Open the OneDrive app and tap Menu OneDrive Menu in the upper left of the screen.

  2. Tap Account Settings.

  3. Tap Add Account.

  4. Select either Microsoft account (Outlook.com, Hotmail, Live.com, MSN) or Work or school account (Assigned by your organization).

  5. Tap the + icon, then on the sign-in screen, enter the email address and password you use for either your Microsoft account, or for your company, school, or other organization.

    When your organization uses SharePoint 2013, SharePoint Server 2016, or SharePoint Server 2019, the sign-in process is different from Office 365. On the sign in screen, tap Have a SharePoint Server URL? Then enter the web address of your SharePoint server to continue the sign-in process. The web address, also known as a URL, may look like http://portal.

Notes: 

  • For you to sign in to OneDrive for Business, your organization needs to have a qualifying SharePoint Online or Office 365 business subscription plan, or your organization needs to have its own SharePoint Server deployment.

  • You cannot sign in with multiple work or school accounts from the same organization.

If you have a problem signing in with your OneDrive for Business account, try using your phone's web browser to sign in at https://portal.office.com/onedrive, or contact your IT department.

Switch between accounts

Your OneDrive app in Windows 10 lets you sign in to your personal OneDrive and your OneDrive for Business accounts and then switch between the accounts you've added.

Tap Menu OneDrive Menu at the top of the screen, and then tap the account you want to use.

Note: To add another account, tap Account settings, and then Add account.

Sign out of accounts

To sign out of a personal OneDrive account or a OneDrive for Business account, open the app, tap Menu OneDrive Menu > Account Settings. Select the account you want to sign out of, then tap Sign Out.

Sign in

To add a personal account, enter your Microsoft account on the sign-in page. To add a OneDrive for Business account, enter the email address you use for your company, school, or other organization.

Notes: 

  • If you have a problem signing in with your work or school account, try signing in at OneDrive.com or contact your IT department.

  • To change or reset your OneDrive password, sign in to your account online at account.microsoft.com/security.

You can have both a personal account and OneDrive for Business accounts for Windows Phone 8.1. (To see if you have Windows Phone 8.1, open your phone's Settings and tap about.) For more, see What is OneDrive for Business? To add an additional account:

  1. Open the OneDrive app and tap Menu OneDrive Menu in the upper left.

  2. Tap Add account.

  3. On the sign-in screen, enter the email address and password you use for your company, school, or other organization.

    When your organization uses SharePoint 2013, SharePoint Server 2016, or SharePoint Server 2019, the sign-in process is different from Office 365. On the sign in screen, tap Have a SharePoint Server URL? Then enter the web address of your SharePoint server to continue the sign-in process. The web address, also known as a URL, may look like http://portal.

Notes: 

  • For you to sign in to OneDrive for Business, your organization needs to have a qualifying SharePoint Online or Office 365 business subscription plan, or your organization needs to have its own SharePoint Server deployment.

  • You cannot sign in with multiple work or school accounts from the same organization.

Switch between accounts

If you have Windows Phone 8.1, you can switch between a personal OneDrive account and a OneDrive for Business account, or between multiple OneDrive for Business accounts.

To do this, open the app, tap Menu OneDrive Menu at the top of the screen, and then tap the account you want to use. Note that you can't use multiple personal accounts with the OneDrive app.

Add passcode

In the OneDrive app, tap Menu OneDrive Menu at the top of the screen, tap Settings, and then tap Options. Tap PIN, then set the slider to ON, and tap add pin. Enter and confirm the 4-digit number you want to use as the PIN.

Sign out of accounts

To sign out of a personal OneDrive account or a OneDrive for Business account, open the app, tap Menu OneDrive Menu > Settings > Accounts. Once you've selected the account, tap Sign Out.

Need more help?

What is OneDrive for Business?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.

OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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