This article describes the General options window, where you can set up formatting for your instant messages and choose other general Skype for Business settings.
To open General options, in the Skype for Business main window, click the Options icon 
Set your conversation window preferences
The selections you make under Conversation window, in General options, determine how text and emoticons appear in your instant messages, whether or not your conversations will all appear in a single window, and whether Skype for Business will preserve your conversation display between sessions. Do any of the following:
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To show emoticons in instant messages, select the Show emoticons in messages check box. To display the typographical equivalents instead of emoticons, clear the check box.
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To change the default font size, style, and color of the instant messages you send, click the Change Font button, and make your selections on the dialog box. To apply those font preferences to the instant messages you receive, select the Apply settings to incoming messages check box.
Skype for Business’s tabbed conversations display option lets you keep track of several conversations at the same time. When you have more than one active conversation, you’ll see a tab for each one in the upper-left corner of the conversation window. Just click the tabs to move back and forth among conversations. In General options, do any of the following:
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To enable tabbed conversations, select the Enable tabbed conversations check box.
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To limit the display of each tabbed conversation to one line, select the Make tabs one line only check box.
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To have Skype for Business remember which conversations are in the tabbed display whenever you sign out and automatically reinstate that display the next time you sign in, select the check box labeled Reopen my conversations when I sign in to Skype for Business.
Set your logging options to help your support team solve problems
System logs are sometimes used to analyze system problems. Your workplace technical support might occasionally ask you to collect logs to help with troubleshooting, or you might want to look at what’s happening. Under Help your support team help you, do any of the following:
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To change the logging level, in the Logging in Skype for Business list, select Full, Light, or Off.
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To turn Windows Event logging on or off, select or clear the Also turn on Windows Event logging for Skype for Business to collect troubleshooting info check box.
Set your application window option
When you click the Close (X) button, in the upper-right corner of the Skype for Business main window, Skype for Business keeps running so that you can receive alerts of incoming calls or messages. By default, clicking the Close button minimizes Skype for Business to the taskbar, at the bottom of your screen, from where you can easily re-open Skype for Business. But you can choose to have the Skype for Business window minimized to the notification area (located at the far right of the taskbar) instead.
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Under Application window, select the Minimize to the notification area instead of the taskbar check box.
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In the Skype for Business main window, click the Options menu, click File, click Exit, and then sign back in to Skype for Business.
