Outlook 2016 issues with scrolling

Last updated: August 24, 2017


In Outlook 2016, you may experience the following scrolling problems:

  • When you scroll up or down, the view jumps to a different position after you finish scrolling.

  • When you delete a message, the focus jumps elsewhere in the view instead of jumping to the message before or after the deleted message.

See Version and build numbers of update channel releases.


  • First Release for Deferred Channel: Fixed in Version 1705 (Build 8201.2171)

  • Deferred Channel: Fixed in Version 1701 (Build 7766.2099)

  • Current Channel: See workaround below.


For Current Channel, set these two registry keys that will disable the flight that is causing the scrolling issue:

DWORD: ofsatqrgsry3ri0
Value: 0

DWORD: ofsatqrgsry3ri0
Value: 0

Or you can open Notepad and paste the text below and save the file as .reg extension and then double click the file to import it into the registry:

Windows Registry Editor Version 5.00



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Fixes or workarounds for recent issues in Outlook for Windows

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