Outlook 2010 will not start on WinXP after January updates

Last Updated: February 27, 2018

ISSUE

After updating Outlook 2010 on Windows XP to the January Update, Outlook fails to start with the error: "Outlook.exe-Entry Point not found. The procedure entry point CompareStringOrdinal could not be located in the dynamic link library KERNEL32.dll".

STATUS: FIX

Microsoft has released KB 4018314 to fix the issue. The fix will also be released by a scheduled monthly update planned for March 6th.

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