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Outlook on the web Quick Start

Organize email

Organize email with Outlook on the web

Prioritize messages with Focused Inbox

Focused Inbox sorts your email into two tabs: Focused for your most important messages, and Other for the rest.

To turn on Focused Inbox:

  • Select Settings > Display settings > Focused Inbox.

To move a message from one tab to the other:

  • Select the Focused tab, or the Other tab.

  • Right-click the message you want to move, and select Move to... or Always move to...

Screenshot of Inbox with Filter > Show Focused Inbox selected.

Use Filters to sort and display your messages

Use filters to choose which messages to display.

  1. Select Filter.

  2. Select an option.

Screenshot of Inbox, with Filter > Sort by > From selected.

View messages by Conversation or Messages

To view related messages as a single conversation or thread:

  • Select Filter > Show as > Conversations.

To view related messages individually:

  • Select Filter > Show as > Messages.

Screenshot of Inbox, showing Filter > Show As > Conversations selected.

Create a Rule

Use rules to automate actions on incoming email, like moving certain messages to a specific folder.

  1. To create a rule on a specific message:

    • Right-click it and select Create rule…

    To create a new rule or edit an existing one:

    • Select Settings > Mail > Automatic Processing > Inbox and sweep rules, then select + in Inbox rules.

  2. Give the rule a name, select a condition, and select an action.

  3. Select OK.


Archive a message

Keep your Inbox clean by archiving messages that you’ve replied to or acted on, but don't want to delete or move to a folder.

  • Choose one or more messages.

  • Right-click and select Archive.

    Archived items are easy to find from the search box or in the Archive folder.

Screenshot of Inbox, showing the right click menu on a message, with Archive selected.
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