Organize email with Outlook on the web

Prioritize messages with Focused Inbox

Focused Inbox sorts your email into two tabs: Focused for messages you’re most likely to read, and Other for the rest.

To turn on Focused Inbox:

To move a message from one tab to the other:

Select the Focused tab, or the Other tab.
Select the message you want to move, on the toolbar select Move to > Move to... or Always move to...

Use Filters to sort and display your messages

Use filters to choose which messages to display.

View messages as conversations or individually

To view related messages as a single conversation or thread:

Select Settings .
Under Conversation view, select if you want the messages as a conversation with:
- Newest messages on top
- Newest messages on bottom

To view messages individually:

Create a rule

Use rules to automate actions on incoming email, like moving certain messages to a specific folder.

To create a rule on a specific message:
- Right-click it and select Create rule…. You can also select More options (...) and select Create rule.
To edit an existing rule:
- Select Settings .
Select Mail > Rules.
Select Edit rule next to the rule you want to change.
Make the changes you want.
Select Save.

Archive a message

Keep your inbox clean by archiving messages that you’ve replied to or acted on, but don't want to delete or move to a folder.

Archived items are easy to find from the search box or in the Archive folder.

Organize email