OneNote for iPhone crashes when you open it with FaceID

Last Updated: October 22, 2018

ISSUE

A password protected note may cause OneNote for iPhone to crash when you try to open it using FaceID.

STATUS: FIXED

This issue is fixed in the latest update. To get the latest update, go to the App Store on your iPhone, choose Updates, and then tap on the Update button next to OneNote. If you had followed the workaround steps for this issue and removed the password from the password protection section, you'll be able to add the password back to this section after you've installed the update.

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest OneNote news, updates, and best practices.

OneNote Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and OneNote users.

OneNote Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

OneNote UserVoice

See Also

Fixes or workarounds for recent issues in OneNote for Mac, iPhone, and iPad

Get support
Contact us
Expand your Office skills
Explore training

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×