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Office apps crash after you try to access files from OneDrive

Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues.

Last Updated: January 31, 2018

ISSUE

Your Office applications may crash when you try to access files from OneDrive. This can happen with Excel, Word, Outlook, or PowerPoint on a Windows 7 PC.

STATUS: FIXED

This is caused by an old version of OneDrive installed on the PC that's no longer automatically updating. To fix this issue, download and install the latest version of OneDrive.

See Also

Fixes or workarounds for recent Office issues

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